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Jayden Samaniego
HVAC Technician
Danbury,CT
Summary
Well-organized tech skilled at providing customers with accurate and quick service. Offering four years of experience in customer service, preparing fresh food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Shake Shack
Griller/Fryer
Danbury , CT
04.2022 - 09.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Processed sales transactions for cash, debit and credit purchases.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Documented customer orders and conveyed special requests to kitchen staff.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Notified supervisor and peers of low product inventory and customer complaints.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
HomeGoods
Retail Store
Danbury , CT
04.2020 - 01.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Increased customer satisfaction by resolving issues.
- Developed team communications and information for meetings.
Education
High School Diploma -
Henry Abbott Technical High School
Danbury, CT 08.2018 - 06.2022
Skills
[Type] communication
undefinedAccomplishments
- Collaborated with team of three in the development of TJX Companies.
- Saved thousands of dollars worth of furniture.
- Supervised team of 5 staff members.
- Achieved acknowledgment through effectively helping with Customers.
- Documented and resolved stealing issues which led to the company saving money.
Certification
Gastite-FlashSheild
Interests
Working hard
Meeting new people
Being more creative
Reading and writing
Volunteering
Communicating
Designing
Timeline
Epa license (Universal)
05-2022
Shake Shack
Griller/Fryer
04.2022 - 09.2022
Gastite-FlashSheild
05-2020
HomeGoods
Retail Store
04.2020 - 01.2021
Occupational Safety and Health Administration
10-2019
High School Diploma -
Henry Abbott Technical High School
08.2018 - 06.2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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