Chanel Hall
Stamford,Connecticut
Summary
Adaptable professional known for strong leadership and project coordination. Proven ability to thrive in fast-paced settings while fostering teamwork and operational excellence. Ready to leverage expertise to support new store openings and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shake Shack
Shake Shack Inc.
Westport, CT
07.2023 - Current
- Travel Cross Trainer and In-Store Cross Trainer
- Chosen to support multiple new store openings for Shake Shack, training and mentoring 40+ team members per opening on food safety, service standards, and operational procedures to ensure successful launch performance.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Norwalk, CT
02.2022 - 12.2022
- Instructed diverse age groups in swimming techniques and water safety practices.
- Developed personalized lesson plans to accommodate varying skill levels and learning styles.
- Monitored student progress, providing constructive feedback to enhance performance and confidence.
- Conducted safety drills, ensuring adherence to safety protocols and emergency procedures.
Mentor/Tutor
Project Overcome Inc
Stamford, CT
03.2021 - 03.2022
- Facilitated mentoring sessions to promote personal and professional growth among participants.
- Developed tailored learning plans to address individual needs and skill gaps.
- Collaborated with team members to design impactful training materials and workshops.
- Evaluated participant progress, providing constructive feedback to enhance performance.
- Coordinated group activities that encouraged teamwork and peer-to-peer learning.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
Education
High School Diploma -
Stamford High School
Stamford, CT06-2024
Skills
High-Volume Customer Service
Point-of-Sale (POS) Systems
Cash Handling & Accuracy
Food Safety & Sanitation Compliance
Quality Assurance
Time Management Professional
Strong Communication Skills
Problem-Solving
Adaptability
Attention to Detail
Work Ethic & Reliability
Leadership & Project Coordination
Team Leadership & Cross-Functional Collaboration
Project Support & Event Coordination
Peer Mentorship & Coaching
Accomplishments
- Selected to support new store openings in multiple markets, contributing to successful and timely launches.
- Trained and mentored new hires on company standards, food safety procedures, POS systems, and hospitality excellence.
- Assisted management with onboarding, hands-on coaching, and performance feedback during high-volume grand opening periods.
- Youth of the Year Award Winner, Boys & Girls Clubs of America – Highest honor recognizing outstanding leadership, academic achievement, community service, and character.
- Keystone Member of the Year – Finalist, Boys & Girls Clubs of America – Selected as a top leadership candidate for exceptional service, initiative, and peer mentorship.
- Keystone Club Member, Boys & Girls Clubs of America – Participated in structured leadership development and community impact programs.
- Athlete of the Year – Recognized for athletic excellence, teamwork, discipline, and leadership on and off the field.
Shake Shack | Travel Team
Timeline
Shake Shack
Shake Shack Inc.
07.2023 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
02.2022 - 12.2022
Mentor/Tutor
Project Overcome Inc
03.2021 - 03.2022
High School Diploma -
Stamford High School