Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayden Santos

Winters,Tx

Summary

Dedicated and motivated mechanical engineering student pursuing a bachelor's degree at Texas Tech University. Committed to furthering education through a PhD program with the ultimate goal of contributing to the advancement of nuclear science and technology. Passionate about addressing global challenges in energy, health, and security. Combines technical expertise with a strong passion for innovation to make a significant difference in these critical areas.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Abilene Zoo
11.2024 - 01.2025
  • Inventory management, cashier operations, customer service, and food preparation
  • Responded to customer requests for products, services, and company information.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cross-trained and provided backup support for organizational leadership.

Basic Trainee

US Navy
10.2024 - 11.2024
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Upheld code of conduct and maintained professionalism in stressful situations.

Volunteer

Winters Public Library
06.2023 - 08.2023

IT assistant

  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Maintained internal database of service workers, participants, activities and other relevant details.

Customer Service/Retail

Springmarket
09.2021 - 04.2023
  • Inventory management, cashier operations, and exceptional customer service delivery
  • Worked effectively in fast-paced environments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Education

No Degree - Mechanical Engineering

Texas Tech University
Lubbock, TX
05-2027

Freshman Year - General Engineering

Texas A&M University
College Station, Tx
05-2027

Associate of Arts - English

Cisco College
Cisco, Tx
05-2023

Skills

  • Office Administration Support
  • Efficient Data Management
  • Community engagement
  • Team leadership
  • Advanced MS Office Skills
  • Python
  • Document management
  • Positive Engagement Style
  • Effective Multitasking

Certification

  • CPR and Lifeguard Certification
  • Certification in Microsoft Office Suite (Word, Excel, PowerPoint)
  • ServSafe Certification
  • Microsoft Office Specialist (MOS) - Microsoft.
  • TABC

Timeline

Customer Service Representative

Abilene Zoo
11.2024 - 01.2025

Basic Trainee

US Navy
10.2024 - 11.2024

Volunteer

Winters Public Library
06.2023 - 08.2023

Customer Service/Retail

Springmarket
09.2021 - 04.2023
  • CPR and Lifeguard Certification
  • Certification in Microsoft Office Suite (Word, Excel, PowerPoint)
  • ServSafe Certification
  • Microsoft Office Specialist (MOS) - Microsoft.
  • TABC

No Degree - Mechanical Engineering

Texas Tech University

Freshman Year - General Engineering

Texas A&M University

Associate of Arts - English

Cisco College
Jayden Santos