Jayden Severs
Susanville,CA
Summary
Dynamic Shift Manager at Taco Bell with a strong focus on customer service and employee training. Enhanced operational efficiency through effective inventory management and scheduling. Proven ability to resolve customer complaints, boosting satisfaction and loyalty. Skilled in cash handling and decision-making, fostering a high-performing team environment.
Overview
2
2
years of professional experience
Work History
Shift Manager
Tacobell
Susanville, CA
08.2024 - 02.2026
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Managed inventory levels, implementing effective stock control measures to reduce waste.
- Coordinated shift scheduling to optimize workforce coverage during peak hours.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Opened and closed register by counting money, separating charge slips, balancing drawers and making deposits.
Education
High School Diploma -
Lassen High
Susanville, CASkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Flexible schedule
Timeline
Shift Manager
Tacobell
08.2024 - 02.2026
High School Diploma -
Lassen High