Jayden Soares De Sa
Self Employed Web
PORTLAND,OR
3
Languages
3
years of professional experience
Results-driven hard worker with a forward-thinking approach centered on success and growth. Skilled with completing back office tasks to improve overall company efficiency quickly yet precisely
Work History
E-Commerce Business Owner
2 Years 3 Months- Created and optimized website content to improve user engagement and search engine rankings.
- Analyzed market trends to identify new business opportunities
- Established strong customer relationships through excellent communication and attentive service.
- Enhanced web store profitability by reducing overhead costs through negotiations with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Intern
2 Months- Provided back office support, making sure that workstations were cleaned and restocked.
- Helped with outbound marketing correspondence.
Intern
2 Months- Responsible for increasing the office's online viability by encouraging customers to provide honest feedback through Google reviews.
- Contacted clients via text message and email to ensure their service expectations were fully met while looking for opportunities for improvement
Intern
2 Months- Provided back-office support to the customer service team.
- Contacted existing clients via text message and emails advising of payment past due, policy renewal notifications and underwriting documentation required
Education
No Degree
- 3.831 Weighted GPA
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
Issue resolution
Negotiation and persuasion
Business management
Accomplishments
- First Dan Takwondo black belt
- Attended the invitational George Mason National Youth Leadership Forum (NYLF) - Bussniess Inovation, held at the University of California, Berkley - June 22/29/2025
- Attended the inventational invision by WorldStrides leadership summer program, Portland, Oregon - Summer 2024
- World traveler, visited 23 different countries in four separate continent's between 2015 and 2026, Brazil, Canada, Bahamas, England, Scottland, Ireland, Nothern Ireland, Netherlands, Belgium, France, Spain, Portogal, Germany, Austria, Slovenia, Italy, Croatia, Hungary, Slovakia, Czech Republic, Japan, South Korea,
Languages
Spanish
Elementary
Portuguese
Elementary
English
Native or Bilingual
Timeline
Intern
State Farm
06.2025 - 08.2025Read More
Intern
State Farm
06.2024 - 08.2024Read More
E-Commerce Business Owner
Self Employed Web
05.2024 - CurrentRead More
Intern
State Farm
06.2023 - 08.2023Read More
Grant High School
No Degree
Read More