Jayden Strunk
Lexington,KY
Summary
I am hardworking and reliable employee. I have a strong background of being friendly and providing the customer service every manager would brag about. I am honest, enthusiastic, and have excellent communication skills. I am also detailed oriented and committed to creating a welcoming atmosphere with positive experience.
Overview
1
1
year of professional experience
Work History
Cashier
Buffalo Wild Wings
Lexington, KY
03.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Lafayette High School
Lexington, KySkills
- POS
- Food Service
- Host
- Customer Service
- Hospitality
- Serving
- Cash handling
- Serve Safe Certification
Timeline
Cashier
Buffalo Wild Wings
03.2023 - Current
High School Diploma -
Lafayette High School