Jayden Taylor
Tonawanda
Summary
Highly personable and skilled in customer service, with background as Host and Hostess in restaurant settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
3
3
years of professional experience
Work History
Host/Cashier
Zoe Restaurant
East Amherst
07.2024 - 10.2025
- Welcomed guests upon arrival, contributing to an inviting dining atmosphere.
- Communicated wait times to guests while maintaining a positive atmosphere.
- Assisted servers by providing menus and answering initial guest inquiries.
- Trained new hosts on procedures and customer service standards effectively.
- Resolved guest complaints professionally, ensuring high satisfaction levels.
- Resolved conflicts between customers to maintain a positive environment.
- Balanced cash drawers at the end of each shift.
- Processed daily card and cash transactions, maintaining accurate records and addressing discrepancies.
Daycare Worker
Colvin Brighton Child Care Center
Tonawanda
06.2022 - 03.2024
- Supervised daily activities, fostering a nurturing environment that supported children's emotional and social development.
- Assisted in implementing age-appropriate educational programs and activities.
- Engaged children in creative play activities such as art projects, music time, story time.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Communicated with parents about child progress and behavior, strengthening parent-teacher relationships and promoting collaborative support.
- Enforced rules to teach good manners and maintain a safe environment.
- Supported children's potty training efforts by providing encouragement and guidance during bathroom visits.
Education
High School Diploma -
Kenmore East
Tonawanda, NY06-2025
Skills
- Customer service
- Cash handling
- Takeout order processing
- Menu memorization
- Group reservations
- Event planning
- Server support
- Health standards
- Training new staff
- Professional appearance
- Customer engagement
- Communication skills
- Activity planning
- Child development
Affiliations
Varsity tennis
Debate club (President and founder)
Physics Club
Book Club
Ski Club
Peer Tutoring Club
Unified bowling
Unified bocce
Debate club (President and founder)
Physics Club
Book Club
Ski Club
Peer Tutoring Club
Unified bowling
Unified bocce
Timeline
Host/Cashier
Zoe Restaurant
07.2024 - 10.2025
Daycare Worker
Colvin Brighton Child Care Center
06.2022 - 03.2024
High School Diploma -
Kenmore East