Jayden Nhan Tran
Fort Worth,TX
Summary
Hardworking and focused professional individual offering excellent communication, planning and prioritization skills demonstrated through performance. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Dedicated with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Executive Operations Assistant
DFW Security Protective Force
Fort Worth, TX
06.2022 - Current
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Created expense reports, budgets and filing systems for management team.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Managed and reviewed filing and office systems.
- Took notes and dictation at meetings.
Barista
STARBUCKS COFFEE COMPANY
Watauga , TX
09.2021 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Set and achieved goals for professional development and advancement.
- Maintained regular and consistent attendance and punctuality.
- $1K increased in sale from last year
Administrative Assistant
DFW Security Protective Force
Fort Worth, TX
08.2021 - 05.2022
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Watauga, TX
08.2017 - 05.2021
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Arts - Interdisciplinary Studies
Arizona State University
Tempe, AZ 10.2019 -
High School Diploma -
Central High School
Keller, TXSkills
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Timeline
Executive Operations Assistant
DFW Security Protective Force
06.2022 - Current
Barista
STARBUCKS COFFEE COMPANY
09.2021 - Current
Administrative Assistant
DFW Security Protective Force
08.2021 - 05.2022
Associate of Arts - Interdisciplinary Studies
Arizona State University
10.2019 -
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2017 - 05.2021
High School Diploma -
Central High School
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