Joanna Batsel

As a realtor I provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms and also determine clients' needs and financial abilities to propose solutions that suit them.

• Managed a portfolio of residential properties, working closely with clients to understand their needs and facilitate successful sales transactions
• Negotiated offers and counteroffers on behalf of clients, ensuring favorable terms and conditions in real estate contracts
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Maintained connections with clients to encourage repeat business and referrals.

• Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
• Developed new opportunities by effectively communicating product lines to leading growth in sales with established accounts.
• Developed business pipeline using cold and warm techniques.
• Used a CRM to handle current Customers and prospective leads.
• Opened over 30 new accounts, exceeding goals by 100%.
• Came up with detailed plans to enhance sales management and prioritize long-term business goals.
• Conducted regular meetings with Chef's and restaurant managers to build positive and productive relationships.
• Achieved or exceeded company-defined sales quotas.
• Trained new employees on customer service, cold calling and organizing strategies.

My position involved listing home's from leads that have been provided by Orchard that I would convert into an actual customer with 100% conversion rate. Along with my own sphere of influence I would create more leads that have generated more revenue for the brokerage. My day to day involved listing appointments to explain to clients the process of selling which involves home maintenance along with all financial aspects and easing the seller's minds throughout the process in a shifting market by providing current market reporting.

• Successfully managed a portfolio of listings, I personally sold over 100 homes in a 2 year timeline.
• Conducted thorough market analysis to accurately price listings and negotiate favorable terms for clients.
• Consistently communicated with sellers to provide updates on market activity, showing feedback, and offers on their properties.
• Collaborated with other real estate professionals, such as photographers, inspectors, and lawyers, to ensure smooth transactions for clients.

My career with Chuy's began in 2004 in Austin TX, continued to Dallas, TX, Birmingham, AL, then Nashville, TN. I have held multiple positions: Bartender, Trainer, Server, Expo, and Manager.

• Oversaw day-to-day operations, ensuring high levels of customer satisfaction and quality control
• Helped develop and implemented new training programs that improved employee performance and retention by 50%
• Led a team of 15 employees to consistently exceed sales targets by 20% each quarter
• Analyzed market trends and competition to guide strategic decision-making and drive business growth
• Cross-trained existing employees to maximize team agility and performance.

During my time with Merchants I was the key point of contact from the customer to the warehouse. I worked with restaurants and small grocery stores. I built and grew not only sales but relationships with the customers. My sales grew consistently month to month.

• Consistently met and exceeded sales targets by proactively identifying and pursuing new business opportunities
• Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
• Utilized strong communication and negotiation skills to close deals and secure contracts
• Collaborated with cross-functional teams to ensure seamless execution of sales strategies and initiatives
• Conducted product demonstrations and presentations to educate potential customers on features and benefits
• Contributed to team objectives in fast-paced environment.