Jaydon Roberts
Jonesboro,IL
Summary
Driven professional with a robust background in petroleum supply and customer service, exemplified during my tenure with the United States Army Reserve. Excelled in hazardous waste handling and maintaining equipment, while enhancing customer satisfaction and operational efficiency. Demonstrated exceptional documentation skills and a commitment to safety, leading to a significant improvement in fuel system troubleshooting and service delivery. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Petroleum Supply Specialist
United States Army Reserve
02.2023 - Current
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
Cashier
Krogers Grocery Store
02.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Waitress
Blue Boar
12.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Dairy Queen Grill & Chill
05.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Psychology
Mississippi State University
Starkville, MS05.2028
High School Diploma -
Carbondale Community High School
Carbondale, IL05.2023
Skills
- Valve Operation
- Terminal Operations
- Loading and unloading
- Fuel System Troubleshooting
- Fire suppression
- Safety Procedures
- Documentation skills
- Training personnel
- Hazardous waste handling
- Sampling techniques
- Product and Service Sales
- Till Counting
- Coaching and Mentoring
- Documentation skills
- Training personnel
- Hazardous waste handling
- Sampling techniques
- Dining Customer Service
- Ability to Lift 50 Pounds
- Guest Satisfaction
OSHA-10
OSHA 10-hour training teaches basic safety and health information to entry-level workers in construction and general industry.
Timeline
Cashier
Krogers Grocery Store
02.2024 - 08.2024
Waitress
Blue Boar
12.2023 - 02.2024
Petroleum Supply Specialist
United States Army Reserve
02.2023 - Current
Cashier
Dairy Queen Grill & Chill
05.2021 - 05.2023
No Degree - Psychology
Mississippi State University
High School Diploma -
Carbondale Community High School
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