Jaydyn Lawrence
Towne Park
Portland,OR
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
3
years of professional experience
Work History
Valet Supervisor
1 Year 5 Months- Supervised daily valet operations, ensuring timely and efficient vehicle retrieval and parking.
- Trained and mentored new valet staff on company procedures and customer service excellence.
- Coordinated communication between front desk staff and valet team to streamline guest services.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
Landscaper
3 Months- Removed weeds, hazards, and debris from common pathways to improve usability.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Installed stonework according to landscape design plan and client specifications.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Removed debris and waste from outdoor areas.
Mover
7 Months- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Helped train new employees in safe practices and warehouse procedures.
- Arranged items at destination according to customer requests and instructions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 50 lbs.
Education
High School Diploma
Skills
Team Collaboration
Responsible and Punctual
Verbal and Written Communication
Performance Improvement
Team Collaboration and Cooperation
Multitasking and organization
Parking management
Problem-Solving Skills
Timeline
Valet Supervisor
Towne Park
05.2023 - 10.2024
Landscaper
Ronelle Herrick
07.2022 - 10.2022
Mover
Ryan Mattson
03.2022 - 10.2022
Grant High School
High School Diploma