JAYIEM GILkES
Maywood,USA
Summary
Knowledgeable Server with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
Raising Cane's
Fairfield, NJ
02.2026 - Current
- Maintained cleanliness of dining area and ensured tables were properly set up with utensils, condiments, and menus.
- Handle cash and card payments.
- Collaborated with team members to improve service speed during peak hours.
- Greet customers and provide friendly service.
- Keep the dining area clean (tables, floors, trash).
- Communicate orders to the kitchen.
- Maintained accurate cash drawer balances throughout shifts.
- Processed customer transactions efficiently using point-of-sale systems.
Server/Waiter
Benchmark Senior Living
Roseland, NJ
02.2026 - Current
- Maintained cleanliness of dining area and ensured tables were properly set up with utensils, condiments, and menus.
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales.
- Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience.
- Collaborated with kitchen staff to ensure timely meal preparation and accurate order fulfillment.
- Delivered exceptional dining experiences through attentive service and prompt responses to resident needs.
Server
SEASON CATERING
Washington Township, NJ
01.2022 - 06.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Collaborated with kitchen staff to ensure seamless service flow and timely food delivery.
- Assisted in training new servers on menu knowledge and customer interaction protocols.
- Monitored dining area for guest needs, proactively offering assistance to enhance satisfaction.
- Implemented food safety standards to maintain hygiene and quality throughout service.
- Communicated effectively with team members to coordinate tasks and optimize workflow during peak.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline food service operations during high-volume events.
Education
High School -
Henry P. Becton Regional High School
East Rutherford, NJ06-2025
Skills
- Task prioritization
- Reliability
- Guest engagement
- Patience and empathy
- Cash handling
- Team collaboration
- Work ethic and integrity
Timeline
Cashier
Raising Cane's
02.2026 - Current
Server/Waiter
Benchmark Senior Living
02.2026 - Current
Server
SEASON CATERING
01.2022 - 06.2025
High School -
Henry P. Becton Regional High School