Jayla Carter
Grand Rapids
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Hostess + server
Red Lobster Restaurant
Kentwood
09.2022 - Current
- Greeted and seated guests in a timely manner.
- Managed waitlists and reservations using restaurant software.
- Assisted servers by relaying guest requests promptly. Until I became one
- Answer phone calls and help customers.
- Get food for customers keep a conversation.
- Handled guest inquiries and concerns professionally.
- Trained new hostesses on protocols and procedures effectively.
- Built positive relationships with other front-of-house and kitchen staff.
Smoothie Maker
Tropical smoothie
Kentwood
06.2022 - 09.2022
- Prepared smoothies using fresh fruits and vegetables daily.
- Operated blending equipment following safety and health standards.
- Managed inventory of ingredients, ensuring freshness and availability.
- Handled cash transactions and processed payments accurately at the register.
Education
Bachelor of Nursing - Nursing
Grand Valley State University
Allendale, MI 08.2024 - 07.2025
Skills
- Time management
- Customer service
- Conflict resolution
- Phone etiquette
- Strong interpersonal skills
Affiliations
- Besides school and working, I love being outside exploring the world! Traveling is my fav thing to do a long with spend time with family.
Timeline
Bachelor of Nursing - Nursing
Grand Valley State University
08.2024 - 07.2025
Hostess + server
Red Lobster Restaurant
09.2022 - Current
Smoothie Maker
Tropical smoothie
06.2022 - 09.2022