Jayla Edmonds
Smyrna,GA
Summary
Driven by a commitment to excellence, I leveraged HIPAA compliance and relationship-building skills at Eye Consultants of Atlanta to enhance patient experiences, achieving streamlined surgery coordination and improved efficiency. My background also includes impactful behavior therapy and educational roles, where I fostered significant client and child development. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Surgery Coordinator/Office Administrative Assistant
Eye Consultants of Atlanta
02.2024 - Current
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Provided exceptional customer service to patients and their families throughout the surgical process, earning consistent positive feedback from both parties.
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
- Assisted in the development of standardized protocols for surgery coordination, improving overall efficiency across multiple departments.
- Documented and collected patient data in ModMed to maintain accuracy and security.
- Abided by state and federal healthcare guidelines and laws and reported non-compliance issues.
- Performed various administrative tasks by filing, copying and faxing documents.
Front Desk Receptionist
Eye Consultants of Atlanta
06.2023 - 02.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Behavior Therapist
Kadiant
04.2022 - 05.2023
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
Preschool Teacher
Stream Childcare Academy
04.2021 - 04.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Education
Bachelor of Arts - Communications
Georgia State University
Atlanta, GA12.2025
Skills
HIPAA Compliance
Patient coordination
Office Administration
Maintaining confidentiality
Data analysis skills
Relationship Building
Behavioral Skills Training
Classroom Management
Child Development
Positive Reinforcement
Parent-Teacher Communication
Social Skills Development
Artistic abilities
Timeline
Surgery Coordinator/Office Administrative Assistant
Eye Consultants of Atlanta
02.2024 - Current
Front Desk Receptionist
Eye Consultants of Atlanta
06.2023 - 02.2024
Behavior Therapist
Kadiant
04.2022 - 05.2023
Preschool Teacher
Stream Childcare Academy
04.2021 - 04.2022
Bachelor of Arts - Communications
Georgia State University
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