Summary
Overview
Work History
Education
Skills
Internships
Timeline
Generic

Jayla Houston

Atlanta,GA

Summary

I’m a healthcare administration graduate with a passion for helping patients access the therapies they need, navigating the complexities of insurance coverage, benefits verification, and prior authorizations. With a degree in healthcare administration, I am familiar with pharmaceutical sales, case management, and billing. I bring a strong understanding of payer landscapes, patient support programs, and cross-functional collaboration. Now, I’m actively seeking an opportunity as a Field Reimbursement Manager, where I can apply my communication skills, problem-solving mindset, and deep commitment to patient care in a dynamic, field-facing role. If you're looking for someone who combines healthcare knowledge with a drive to support access and remove barriers for providers and patients alike, I’d love to connect.

Overview

5
5
years of professional experience

Work History

Media Paraprofessional

Cobb County School System
Mableton, GA
07.2023 - Current
  • Assist students and staff in locating and using library/media materials and technology.
  • Manage the media center’s inventory, including cataloging new materials, and performing regular audits.
  • Monitor and maintain equipment such as computers, projectors, printers, and audio/visual devices.
  • Help organize and promote reading programs, book fairs, and media literacy events.
  • Assist with managing the media center schedule and booking of resources.
  • Perform clerical tasks such as data entry, record keeping, and creating displays or bulletin boards.

Childcare Lead Teacher

Childcare Network
Atlanta, GA
03.2023 - 08.2023
  • Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
  • Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
  • Observed and documented students' growth and development throughout the year.
  • Assisted in developing lesson plans that incorporated reading, writing, math, science and art into daily activities.
  • Collaborated with other teachers to plan special events such as field trips or holiday parties.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.

Sales Development Manger

Rue 21 Store
Douglasville, GA
03.2020 - 02.2023
  • Supervise and motivate the sales team to meet or exceed sales targets
  • Manage daily operations of the store including inventory, visual merchandising, and staff scheduling
  • Provide exceptional customer service and resolve customer issues in a professional manner
  • Analyze sales reports and customer feedback to improve store performance
  • Train and develop team members to ensure high performance and product knowledge
  • Ensure the store complies with health and safety regulations and company policies
  • Monitor stock levels, place orders, and coordinate with suppliers as needed

Education

Healthcare Administration

Middle Georgia State University
Macon, GA
12-2022

Skills

  • Collaborative
  • Customer service
  • Results based
  • Independent
  • Team leadership
  • Effective communication
  • Tech-savvy
  • Adaptability
  • flexibility
  • Organizational skills
  • Sales and negotiation

Internships

  • (April 2021-May 2021) Volunteer at Middle Georgia School
    Clinic support the daily operations of the school’s health clinic under the supervision of the licensed school nurse or health services coordinator.
  • (September 2022- December 2022) Volunteer at Middle Georgia
    State School Gym – Front Desk experience in facility management, customer service, and administrative support in a school-based fitness and athletics environment.

(August 2024 - December 2024) - Star Realtor Group experience in real estate transactions, office administration, and client service, and balance sheets

Timeline

Media Paraprofessional

Cobb County School System
07.2023 - Current

Childcare Lead Teacher

Childcare Network
03.2023 - 08.2023

Sales Development Manger

Rue 21 Store
03.2020 - 02.2023

Healthcare Administration

Middle Georgia State University
Jayla Houston