Jayla Jenkins
Cleveland,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Deployment Specialist
HomeServe USA
Chattanooga, TN
06.2021 - 02.2022
- Improved processes to increase team productivity.
- Served as a resource to field personnel for deployment issues.
- Used CRM to track and resolve open customer issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Nanny
Care.com Inc
Cleveland, TN
01.2021 - 05.2022
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted children with homework assignments and special projects across different subjects.
- Met children at bus stop to walk home and assist with crossing street.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Assistant Manager
Cash Express, LLC
Ooltewah, TN
11.2020 - 12.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
No Degree - General Studies
Chattanooga State Community College
Chattanooga, TNCleveland High School
Cleveland, TN05.2018
Skills
- Creative Thinking
- Praise and Encouragement
- Rule Setting
- Verbal and Written Communication
- Dependable and Responsible
- Self-confidence Development
- Promoting Good Behavior
- CRM Software
- De-escalation Techniques
- Computer Proficiency
- Time Management
- Multitasking and Prioritization
Timeline
Deployment Specialist
HomeServe USA
06.2021 - 02.2022
Nanny
Care.com Inc
01.2021 - 05.2022
Assistant Manager
Cash Express, LLC
11.2020 - 12.2020
No Degree - General Studies
Chattanooga State Community College
Cleveland High School