Jayla Jimerson
Houston
Summary
Human Resources professional with experience in employee onboarding, payroll administration, benefits support, employee records management, compliance, recruiting coordination, and customer service. Possess a Master of Business Administration with a concentration in Human Resources and a proven ability to build strong relationships, manage sensitive information, and support positive employee experiences. Skilled in candidate engagement, stakeholder communication, data management, problem-solving, and cross-functional collaboration. Adept at supporting all stages of the employee lifecycle while ensuring compliance with company policies and employment regulations. Passionate about attracting, developing, and retaining top talent while contributing to organizational success.
Overview
5
5
years of professional experience
Work History
Teacher of Record
McWhorter Elementary School – Carrollton-Farmers Branch ISD
08.2024 - Current
- Developed and implemented engaging lesson plans aligned with Texas Essential Knowledge and Skills (TEKS)
- Maintain confidential student records and documentation while ensuring compliance with district policies and procedures.
- Communicate effectively with parents, administrators, teachers, and multidisciplinary teams.
- Analyze performance data and implemented targeted interventions to improve outcomes.
- Collaborate with Special Education teams and support staff to coordinate services and accommodations.
- Demonstrate strong relationship-building, conflict resolution, and organizational skills.
- Participate in campus initiatives, professional development, and collaborative planning processes.
Payroll Specialist / HR Assistant
HR&P Human Resources and Payroll
Houston, TX
01.2022 - 02.2024
- Supported the full employee lifecycle, including onboarding, employee records management, payroll administration, and benefits support.
- Assisted with new hire onboarding processes, employment documentation, personnel file maintenance, and employee data management while ensuring compliance with company policies and employment regulations.
- Processed payroll transactions, garnishments, child support orders, state levies, bankruptcies, and other employee deductions while maintaining accuracy and confidentiality.
- Collaborated with internal departments to support workforce needs, maintain accurate employee records, and ensure efficient HR operations.
- Cross-trained in Benefits Administration, assisting with employee benefit inquiries, enrollment support, benefits documentation, and employee communications.
- Maintained confidentiality while handling sensitive employee and organizational information.
- Contributed to a positive employee experience by providing administrative support for HR processes and fostering strong employee relationships.
Bank of America Non-Fraud Claims Agent
Advanced Call Center Technologies
Houston, TX
01.2021 - 10.2022
- Investigated and processed customer claims while maintaining confidentiality and compliance standards.
- Gathered and analyzed information to determine claim outcomes and resolve concerns.
- Delivered exceptional customer service and issue resolution.
- Utilized Microsoft Outlook, Word, and Excel to manage documentation and communications.
Education
Master of Business Administration - Human Resources
Capella University
09.2022
Bachelor of Arts - Broadcast Journalism, Minor Radio, Television, Film
Texas Southern University
05.2019
Skills
- Candidate Sourcing/Communication
- Talent Acquisition Support
- Applicant Tracking Systems (ATS)
- Interview Scheduling
- Employee Onboarding
- Recruiting Coordination
- Relationship Building
- Employment Documentation
- HR Compliance
- Employee Relations
- Benefits Administration
- Data Management
- Event Coordination
- Customer Service
Timeline
Teacher of Record
McWhorter Elementary School – Carrollton-Farmers Branch ISD
08.2024 - Current
Payroll Specialist / HR Assistant
HR&P Human Resources and Payroll
01.2022 - 02.2024
Bank of America Non-Fraud Claims Agent
Advanced Call Center Technologies
01.2021 - 10.2022
Master of Business Administration - Human Resources
Capella University
Bachelor of Arts - Broadcast Journalism, Minor Radio, Television, Film
Texas Southern University
LEADERSHIP & COMMUNITY INVOLVEMENT
Leadership & Community Involvement
- Served on the Black History Committee, helping plan and coordinate initiatives that promoted diversity, inclusion, cultural awareness, and employee engagement.
- Collaborated with cross-functional teams to develop programs, events, and activities that fostered an inclusive and supportive environment.
- Served on the Sunshine Committee, organizing employee appreciation events, recognition programs, and morale-building initiatives that strengthened workplace culture.
- Partnered with leadership and colleagues to support employee engagement efforts, enhance team collaboration, and promote a positive work environment.
- Demonstrated leadership, organizational, and relationship-building skills by contributing to initiatives that supported employee well-being, recognition, and organizational success.
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