Jayla Nakiyah Martin
Orangetheory Fitness
Clover,Sc
6
years of professional experience
Regional Senior Sales Manager focused on membership sales, team coordination, and 41–70 daily outbound touches across a fitness studio environment. Supports growth through phone, text, and email prospecting, member retention conversations, and coaching 3–5 team members on service standards. Balances front-line customer needs with pipeline activity and administrative follow-through.
Work History
Senior Sales Manager
3 Years 11 Months- Greeted customers daily to create welcoming environment
- Establish connections between staff, members, and prospects
- Perform various office skills: customer service, multitasking, computer literacy, organization, teamwork communication
- Made daily outbound phone calls, texts, and emails to engage prospects and maintain connections
- Responded to member needs to ensure satisfaction and foster loyalty
- Solution-oriented
- Supervise sales managers
- Audit daily tasks
- Handle membership cancellations, declines, and freezes
Head Cheer Coach
11 Months- Trained athletes and enhance athletes' performance and teamwork skills.
- Coordinated team schedules, practices, and competitions to optimize athlete participation and preparation.
- Mentored assistant coaches and athletes to foster leadership skills and teamwork dynamics.
- Evaluated individual athlete progress.
Party Host
6 Months- Set up tablecloth, plates, napkins, cups, and plastic silverware to create inviting party atmosphere
- Served food and beverages to guests, ensuring timely and pleasant dining experience
- Supervised children at the party at all times
- Cleaned room and maintained control of party, ensuring safety and enjoyment for all attendees
- Assisted with parties by setting up the tablecloth, plates, napkins, cups, and plastic silverware in a designated room
Education
High School Diploma
Associate of Arts - Public Relations
Bachelor of Arts - Public Relations
Skills
Sales leadership
Membership retention
Team supervision
Outbound calling
Organization
Digital organization
Problem-solving
Customer service
Paperwork processing
Task auditing
Quota management
Revenue reporting
KPI reporting
Sales coaching
Hiring and interviewing
Vendor management
Accomplishments
- Game Day Cheerleader (2021-2022)
- Cadet of the Year (2021-2022)
- All region Cheerleader (2021)
- Cheerleader of the year (2021-2022)
- Clover High homecoming queen (2021)
- York Technical College Dean List (2023)
Timeline
Head Cheer Coach
Cheer Gem
2023.06 - 2024.05Read More
Senior Sales Manager
Orangetheory Fitness
2022.09 - CurrentRead More
Party Host
Lake Wylie Bowl N' Bounce
2020.07 - 2021.01Read More
York Technical College
Associate of Arts from Public Relations
Read More
Clover High School
High School Diploma
Read More
University of South Carolina
Bachelor of Arts from Public Relations
Read More
Leadership
JROTC (2021), Popwarner Cheer Coach (2017-2019) Allstar Head Coach (2023) Sales Manager (2024) Senior Sales Manager (2026)