Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Jayla Nienhouse

Kalamazoo,MI

Summary

Professional with strong background in food service, offering expertise in customer engagement and efficient order management. Known for my confident approach, adaptability, and ensuring high-quality service under varying demands. Skilled in multitasking, maintaining cleanliness, and providing a welcoming environment. Reliable team player focused on delivering exceptional guest experiences.

Overview

5
5
years of professional experience

Work History

Assistant

Sinthetic
10.2023 - 05.2025
  • Company Overview: https://www.sinthetic.shop/
  • Curating paintings
  • Managed shipping/receiving responsibilities
  • Shopify and Wix inventory updating
  • Bartering & negotiation experience
  • Attained business, economic, and historical knowledge
  • Answered roughly 40-80 customer service emails per week

Beverage Server

Gun Lake Casino
03.2024 - 01.2025
  • Identified creative new ways to adhere to a wide range of consumers
  • Fast paced, independent work amongst many coworkers
  • Quantified roughly $23,800 average in sales for a 6 month period
  • Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for consumers
  • Collected trash, wiped up spills, and restocked inventory to maintain fresh and clean customer beverage areas

Waitress

Applebees
03.2023 - 10.2023
  • Enhanced communication skills and served alcoholic beverages for the first time in my career
  • Helped me discern what I require from management as my career progresses
  • POS system control
  • Cleaning duties
  • Provided support to 5+ other waitresses during shifts when business was 'booming'

Manufacturing Technician

Shape Corp
03.2022 - 03.2023
  • Maintained adherence to standards and achieved set goals
  • Developed appreciation for clean work environments
  • Required to meet hourly quota of ~120 parts per hour (depending on station)
  • Learned the importance of showing up on time for work/being accountable for my actions/mistakes

Sandwich Artist

Subway Corp
07.2020 - 05.2022
  • Demonstrated time management, independence, and customer service
  • Learned and retained several different recurring customer orders for improved consumer experience
  • Took over the restaurants' weekly inventory duties for management
  • Made ~40+ subs during rush hour
  • Promoted monthly specials

Education

High School Diploma -

Grand Haven High School
Grand Haven, MI
01.2021

Skills

  • Operating Systems
  • Project Management at 'Sinthetic' (https://wwwsintheticshop/)
  • Artificial Intelligence (Chat GPT)
  • Curating Projects
  • Communication: “Let’s figure it out together!”
  • Leadership: “Teamwork makes the dream work!”
  • Short-term problem solving
  • Multi-Tasking: Handling multiple tasks and customers simultaneously
  • Empathy/Hospitality: Prioritizing customer and coworker experiences
  • Fast learner
  • Attention to detail

Accomplishments

  • Early Graduation & Honors: Assisted in 3rd-grade classroom as a TA
  • 'Work from School' program participant

Interests

  • Fashion and Style
  • Personal Development
  • Volunteer Work
  • I like trying new recipes
  • Learning new cooking techniques and expanding my culinary skills
  • Music
  • Open-Mindedness

Timeline

Beverage Server

Gun Lake Casino
03.2024 - 01.2025

Assistant

Sinthetic
10.2023 - 05.2025

Waitress

Applebees
03.2023 - 10.2023

Manufacturing Technician

Shape Corp
03.2022 - 03.2023

Sandwich Artist

Subway Corp
07.2020 - 05.2022

High School Diploma -

Grand Haven High School

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Jayla Nienhouse