Jayla Oliver
Baltimore,MD
Summary
Oriented, Empathetic and Self-motivated individual seeking to use technical and customer service skills to support co-workers and clients within an organization. Provide care without judgment, and offer great communication and organizational skills to improve efficiency and customer experiences. Able to work independently without minimum direction, and issue considerable phone etiquette. Reliable and driven, with strong time management and prioritization abilities.
Overview
13
13
years of professional experience
Work History
Teacher
Baltimore City Public Schools
08.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Paraprofessional
BCPS
08.2021 - 08.2023
- Serve as a guide in instructing students on proper classroom behavior, Help teachers keep records for grading and attendance, Get materials and equipment ready to help teachers prepare for class, Reinforce lessons by reviewing material one-on-one and in small groups with students, Supervise students during lunch or recess, as well as in between classes or on field trips, Assist students who need additional help learning a specific concept
Office Assistant
School of Social Work
08.2017 - 04.2018
- Answer and Direct phone calls, Take Messages for office staff, Provide General support to visitors, Handle multiple projects, Book conference calls, Cover reception desk when required, Carry out Administrative duties such as copying, filing, typing, binding, and scanning etc., Develop and maintain a filing system, Able to work independently without minimum direction, Strong and accurate data entry skills, Proficient in Microsoft Word, Excel, Power point, Type 45wpm
Teacher
All 4 Kids Childcare
08.2013 - 05.2016
- Incorporate Learning opportunities for child play, Create and implement lesson plans, Provide direct care and nurture, Meal prep, Provide strong communication skills, Supervise and monitor safety of the children in care, Assist during changes potty time, Develop schedule and routine to ensure children have enough physical, rest and playtime, Keep record of children daily routine
Office Assistant
BCPSS
06.2011 - 08.2013
- Answer and Direct phone calls, Organize and schedule appointments, Provide general support to visitors, Handle multiple projects, Book conference calls, Cover reception desk when required, Carry out Administrative duties such as copying, filing, typing, binding, and scanning etc., Develop and maintain a filing system, Entering Data and arranging schedules, Able to work independently with minimum direction, Strong and accurate data entry skills, Type 45 wpm
Education
MSW - Social Work
Morgan State university
05.2023
BSW - Social Work
Morgan State university
05.2022
High school Diploma - General Studies
Edmondson Westside
06.2012
Skills
- 45wpm
- Filing, Scanning, Copying
- Excel spreadsheet
- Provide aid with problem solving
- Active listening
- Ask clarifying questions and responses
- Clerical Support
- Meeting planning
- Customer Service
- Data Entry
Activities
Ultimate goal is to become a successful leader and implement leadership for whatever company I am working for. I am a great asset to an organization, display positive feedback and is a team associate. I am open to constructive feedback about myself.
Timeline
Teacher
Baltimore City Public Schools
08.2023 - Current
Paraprofessional
BCPS
08.2021 - 08.2023
Office Assistant
School of Social Work
08.2017 - 04.2018
Teacher
All 4 Kids Childcare
08.2013 - 05.2016
Office Assistant
BCPSS
06.2011 - 08.2013
MSW - Social Work
Morgan State university
BSW - Social Work
Morgan State university
High school Diploma - General Studies
Edmondson Westside