JAYLA POPE
Tampa,FL
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cook/Assistant Manager
- Set up station according to kitchen guidelines.
- Prepared all food items as directed in a sanitary and timely manner.
- Followed recipes, portion control and presentation specifications as set by Kitchen Manager.
- Cleaned and maintained station in practicing good safety, sanitation, organizational skills.
- Greeted customers, completed orders and obtained payments from customers.
- Kept records required by government agencies regarding sanitation or food subsidies.
- Investigated and resolved complaints regarding food quality, service, or accommodations.
- Maintained food and equipment inventories and kept inventory records.
- Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Shift Lead
- Delivered great customer service while taking customer orders.
- Performed duties that combine preparing and serving food and nonalcoholic beverages; customer service, and cashiering duties.
- Prepared and packaged food quickly and consistently according to company standards for presentation, cooking times, and assembly.
- Strictly adhered to current sanitation and food safety regulations at all times.
- In charge of assigning the breaks.
- Managed inventory, assisting putting away the truck.
- In charge of the opening and closing shifts and assigned duties like reconciliation of register.
Overnight Stocker
- Completed order receipts.
- Answered customers' questions about merchandise and advise customers on merchandise selection.
- Issued or distributed materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
- Kept records of out-going orders.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Prepared documentation for contracts, transactions, or regulatory compliance.
- Discussed goods or services information with customers or patrons.
- Calculated costs of goods or services.
- Distributed materials to employees or customers.
- Recorded shipping information.
Intake Coordinator
The Salvation Army
Tampa, FL
03.2025 - Current
- Coordinated intake processes for new clients, ensuring efficient service delivery and accurate data collection.
- Assisted in maintaining client records using electronic health record systems, enhancing accessibility and compliance.
- Supported staff with training on intake procedures, fostering a collaborative environment for improved service delivery.
- Collaborated with multidisciplinary teams to assess client needs and develop tailored support plans.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Education
High School -
Howard W. Blake HS
01-2007
Skills
- Fast-Learner
- Team Player
- Communication Skills
- Active listener
- Problem-Solving
- Management of personnel resources
- Collaboration
- Service orientation
Accomplishments
- Head Chef at two restaurants featured on a local news segment hosted by top food critics.
- Resolved product issue through consumer testing.
Certification
ServSave Certification
Languages
English
Full Professional
Timeline
Intake Coordinator
The Salvation Army
03.2025 - Current
Cook/Assistant Manager
Shift Lead
Overnight Stocker
High School -
Howard W. Blake HS