Jayla Thorpe
Raleigh,NC
Summary
A committed job seeker with a history of meeting customer needs through my hard work and dedication. I am eager to utilize my time management and organizational skills to contribute to other team's productivity. I am also a detail-oriented package handler with a solid background in cash handling and customer service, with experience in the successful training of new team members. I intend to use my skills to improve customer satisfaction and make a positive impact but also learn and develop work experience.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Package Handler
FedEx
Raleigh, North Carolina
06.2025 - 12.2025
- Loaded and unloaded trucks following safety protocols.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in training new employees on package handling processes.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
Cashier
Jack's Seafood and Soulfood
Raleigh, North Carolina
01.2024 - 12.2024
- Handled cash, credit, and debit transactions securely.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Central Wake Highschool
Raleigh, NC01-2025
Some College (No Degree) - Culinary
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Cash handling
- Food safety
- Time management
- Employee training
- Multitasking and organization
Certification
Certified Restaurant Server
Timeline
Package Handler
FedEx
06.2025 - 12.2025
Cashier
Jack's Seafood and Soulfood
01.2024 - 12.2024
High School Diploma -
Central Wake Highschool
Some College (No Degree) - Culinary
Wake Technical Community College