Jayla White
Pulaski,TN
Summary
Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Vital Technician (40 Hours)
Clearview Cancer Institute
12.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Called patients back to get specific vitals for the doctor and entered it in correctly.
Physical Therapy Scheduler (40 Hours)
The Orthopaedic Center
01.2022 - 10.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Acted as first point of contact and set appointments for prospective clients.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Intake Specialist (36 Hours)
Southern Tennessee Regional Health System
07.2021 - 12.2021
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Assisted in coordination of admissions process with patients.
- Explained insurance coverage to patients throughout admission process and answered related financial questions.
- Educated patients or representatives during admissions process and guided through related intake forms.
Backup Assistant Manager (24 Hours)
Shoe Sensation
07.2017 - 06.2021
- Responsible for shift managerial duties
- Assign and hold accountable tasks and demeanor of sales associates
- Communicate with next shift manager about tasks
- Key holder
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Keep up with sales goals during shift
- Training associates who need help during shift
- Knowledgeable computer skills required for register, reviewing certain tasks, inventory and pricing processes, accessing schedule, and requesting time off.
Education
Masters Of Business Administration - Healthcare Administration
Athens State University
Athens, AL04.2023
Bachelor of Science - Health and Wellness Management
Athens State University
Athens, AL12.2021
Associate of Science - University Parallel
Columbia State Community College
Columbia, TN05.2019
Skills
- Management
- Leadership
- Customer Service
- Training
- Cash Handling
- Merchandising
- Medical terminology
- Medical Records
- Data Entry
- Insurance Verification
- Computer Skills
- Medical Office Experience
- Planning and Coordination
- HIPAA Guidelines
- Calendar Software
- Dependable and Responsible
- Teamwork and Collaboration
Education
Columbia, TN,Athens, AL,Athens, AL
Contact
Pulaski, TN 38478
Timeline
Vital Technician (40 Hours)
Clearview Cancer Institute
12.2023 - Current
Physical Therapy Scheduler (40 Hours)
The Orthopaedic Center
01.2022 - 10.2023
Intake Specialist (36 Hours)
Southern Tennessee Regional Health System
07.2021 - 12.2021
Backup Assistant Manager (24 Hours)
Shoe Sensation
07.2017 - 06.2021
Bachelor of Science - Health and Wellness Management
Athens State University
Associate of Science - University Parallel
Columbia State Community College
Masters Of Business Administration - Healthcare Administration
Athens State University
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