Jayla Young
Toledo
Summary
Results-driven professional with strong communication, problem-solving, and organizational skills, experienced in managing multiple priorities and delivering high-quality work in fast-paced environments. Proven ability to collaborate effectively with teams, adapt quickly to new challenges, and maintain a detail-oriented approach to achieving goals. Committed to continuous learning, operational efficiency, and providing excellent service while contributing to overall business success.
Overview
5
5
years of professional experience
Work History
Bartendar
Toledo Pickle Company
Toledo, OH
05.2025 - Current
- Crafted and served diverse cocktails while ensuring quality and presentation standards.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Developed seasonal drink menus, incorporating local ingredients to enhance customer experience.
- Fostered positive customer relationships, resulting in repeat business and increased patron loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Summer Academy Director/Building Substitute
Notre Dame Academy
Toledo, OH
08.2024 - Current
- Managed planning, marketing communication, scheduling, budget oversight, and evaluation to enhance summer academy program effectiveness.
- Manage the registration process, coordinate logistics, and provide top-notch customer service to parents, students, and staff.
- Organize high school student volunteers, ensure effective emergency response and risk management, and produce necessary documentation for camp implementation.
- Led assessments of camp success by analyzing statistics, conducting surveys, and gathering feedback. Developed strategic recommendations for future programming, budget allocations, and inventory improvements. Fostered year-round engagement initiatives with NDA events to enhance community involvement.
- Implements and maintains lesson plans, classroom routines, and a safe, engaging learning environment while ensuring academic integrity and student participation.
- Lead summer program development and implement innovative educational strategies while managing substitute teaching duties to maintain academic continuity.
Server
Real Seafood Company
Toledo, OH
04.2024 - 10.2024
- Mastered menu details and specials, improving order accuracy and speed.
- Built strong relationships with kitchen staff and support teams to ensure smooth service flow and resolve guest concerns efficiently.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
Receptionist
Notre Dame Academy
Toledo, OH
09.2023 - 08.2024
- Executed efficient task management strategies to meet deadlines in a fast-paced setting.
- Established protocols to protect sensitive student information and maintain confidentiality standards.
- Created welcoming environment for students and parents through proactive communication and efficient resolution of administrative queries.
- Coordinated communication between departments, facilitating smooth information flow and collaboration.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Teacher
Rosary Cathedral School
09.2021 - 06.2022
- Developed engaging lesson plans aligned with curriculum standards.
- Communicated effectively with students, parents, and colleagues, ensuring clarity.
- Developed differentiated teaching methods to accommodate diverse learning styles while fostering student engagement and critical thinking skills.
- Implemented innovative teaching strategies to enhance student learning outcomes.
Education
Bachelor of Art - Sociology, Forensic Investigation
Miami University
Oxford, OhioSkills
- Adaptability
- Attention to detail
- Conflict Resolution
- Critical thinking
- Customer service
- Highly reliable
- Organization
- Problem Solving
- Time Management
- Strong Multitasking
Websites
LINKS
Linked In
Timeline
Bartendar
Toledo Pickle Company
05.2025 - Current
Summer Academy Director/Building Substitute
Notre Dame Academy
08.2024 - Current
Server
Real Seafood Company
04.2024 - 10.2024
Receptionist
Notre Dame Academy
09.2023 - 08.2024
Teacher
Rosary Cathedral School
09.2021 - 06.2022
Bachelor of Art - Sociology, Forensic Investigation
Miami University