Talesha Phillips
Saint Louis,MO
Summary
Dynamic bartender with a strong focus on customer service, effective communication, and multitasking. Expertise in training staff and ensuring compliance, ready to enhance guest experiences.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Bartendar
BJ's Restaurant & Brewhouse
Baton Rouge, LA
08.2022 - 06.2026
- Served up to 120 guests nightly, mixing classic cocktails and handling cash transactions accurately.
- Trained new bartenders on mixology techniques and customer service best practices.
- Checked IDs and applied house-level compliance procedures to refuse service to visibly intoxicated patrons.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
Substitute Teacher
Kelly Services
Baton Rouge, LA
08.2025 - 05.2026
- Delivered engaging lessons aligned with curriculum standards across various subjects.
- Managed classroom behavior effectively, fostering a positive and productive learning environment.
- Adapted instructional materials to meet diverse student needs and learning styles.
- Collaborated with teachers to develop individualized educational plans for students requiring additional support.
Bartender
Olive Garden
Baton Rouge, LA
08.2020 - 08.2022
- Served an average of 100 bar guests per shift using POS terminals and handwritten tabs, reducing drink wait times.
- Restocked bar inventory each shift using FIFO, ensuring freshness of stock and minimizing supply interruptions.
- Mentored junior servers on guest service flow and upsell techniques, enhancing table turnover and guest satisfaction.
- Checked IDs and enforced house-level compliance procedures, maintaining a safe environment by refusing service to visibly intoxicated patrons.
Education
No Degree - Mechanical Engineering
Southern University And A&M College
Baton Rouge, LAHigh School Diploma -
Pattonville High School
Maryland Heights, MO05-2020
Skills
- Multitasking abilities
- Customer service
- Effective communication
- Mixology techniques
- Customer satisfaction
- Training development
- Teamwork
Accomplishments
- Won "Employee Of The Year" Award for being an Outstanding Worker
- Won "Employee Of The Month" Award several times for being an Awesome Employee and Team Player.
Certification
Bartender License
Timeline
Substitute Teacher
Kelly Services
08.2025 - 05.2026
Bartendar
BJ's Restaurant & Brewhouse
08.2022 - 06.2026
Bartender
Olive Garden
08.2020 - 08.2022
No Degree - Mechanical Engineering
Southern University And A&M College
High School Diploma -
Pattonville High School