Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylah Banks

Salem ,NJ

Summary

Dedicated and reliable Customer Service Representative with over 5 years of experience in providing exceptional support and fostering positive relationships with customers. Passionate about all animals and searching to add on to my experience in the field. Skilled in resolving complex issues and maintaining composure in high-pressure situations. Adept at resolving complex issues, and maintaining a calm and positive demeanor under pressure. I have Proven ability to enhance customer satisfaction through effective communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Problem Solver and Sales Associate

Petsmart
11.2022 - 04.2023
  • I was responsible for ensuring the health, safety, and well-being of animals in our care, as well as assisting customers with their pet-related needs. I also maintained optimal conditions for animal welfare.

Seasonal Customer Service and Sales Representative

Big Lots
12.2021
  • I responded to customer inquiries in a timely and accurate manner, using problem-solving skills to fulfill customer requirements and maintained a 95% customer satisfaction rating

Seasonal Customer Service and Food Associate

Wawa
06.2024 - 11.2024
  • Demonstrated exemplary customer service while preparing specific meals in a timely manner.

Concierge Associate

Monarch Diner
02.2023 - 05.2023
  • I was responsible for providing outstanding service to guests, managing inquiries and requests, and ensuring a positive experience for all visitors

Education

High School Diploma -

Glassboro High School
Glassboro, NJ
06.2023

Skills

  • Strong attention to detail
  • Organizational skills
  • Ability to work effectively in a team environment
  • Great multitasker
  • Quick problem solving skills

Timeline

Seasonal Customer Service and Food Associate

Wawa
06.2024 - 11.2024

Concierge Associate

Monarch Diner
02.2023 - 05.2023

Problem Solver and Sales Associate

Petsmart
11.2022 - 04.2023

Seasonal Customer Service and Sales Representative

Big Lots
12.2021

High School Diploma -

Glassboro High School
Jaylah Banks