Jaylah Hannon
Fayetteville,NC
Summary
Detail-oriented and driven college student majoring in Banking and Finance. Experienced Sales Lead at American Eagle, skilled in delivering excellent customer service, team leadership, and sales performance. Known for a strong work ethic, adaptability, and commitment to achieving financial and organizational goals. Eager to leverage academic knowledge and hands-on experience in a professional finance role.
Overview
4
4
years of professional experience
Work History
Sales Manager
American Eagle Outfitters, Inc
07.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Team Leader
Bojangles'
Fayetteville, NC
11.2020 - 07.2021
- Operated cash register and received payment from customers in cash or credit form.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
Education
Bachelor of Science - Banking And Finance
Fayetteville State University
Fayetteville, NC05-2026
Skills
- KPI analysis
- Strategic planning
- Market research, forecasting, and analysis
- Written and Verbal Communication
- Leadership
- Attention to detail
Affiliations
- Delta Sigma Theta Sorority, Inc.
-Community Engagement & Service: Contributed to service projects, mentorship programs, and initiatives focused on economic development, education, and social justice.
- Audit & Compliance: Implemented internal audit procedures, monitored financial transactions, and worked closely with leadership to ensure accountability and adherence to regulations.
- Event Planning & Fundraising: Organized and supported fundraising initiatives and chapter events, collaborating with vendors and partners to maximize financial resources.
- Phi Eta Sigma Honor Society
-Financial Leadership: Managed and allocated chapter funds, oversaw budgeting, and ensured financial transparency in all transactions.
Timeline
Sales Manager
American Eagle Outfitters, Inc
07.2021 - Current
Team Leader
Bojangles'
11.2020 - 07.2021
Bachelor of Science - Banking And Finance
Fayetteville State University
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