Jaylah Hooker
Las Vegas,NV
Summary
Dedicated and passionate about the medical field with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success, achieve positive results, tackle new challenges, and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Accounts Receivable and Coding
Comprehensive Eye Care
Las Vegas, NV
02.2023 - Current
- Resolved billing discrepancies in patient accounts.
- Processed appeals for a variety of insurance carriers.
- Managed efficient monthly AR processes across two practices.
- Fixed coding errors for reprocessing.
- Reached out to payers for clarification on payments.
- Experience with and understanding of ICD-10 and CPT coding- including modifiers
- Adept at utilizing Excel for various tasks.
Finance Assistant
Cadillac Of Las Vegas
Las Vegas, NV
08.2022 - 02.2023
- Contributed to accurate record keeping and document management.
- Maintained regular communication with clients.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Assisted in budget preparation for streamlined financial planning and forecasting.
Medical Records Clerk/ Check Out
New Eyes
Las Vegas, NV
01.2022 - 08.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed confidential information in digital records system.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Front Desk Receptionist/ Host
Dave & Buster's
06.2021 - 09.2021
- Greeted guests and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Event Planner
Mt. Sinai Baptist Church
02.2019 - 07.2020
- Coordinated with participating vendors during event planning.
- Corresponded with clients to answer questions and resolve issues.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Designed and implemented efforts to publicize events and promote sponsorships.
Marketing Coordinator
Mt. Sinai Baptist Church
11.2018 - 03.2020
- Resolved billing discrepancies in patient accounts.
- Processed appeals for a variety of insurance carriers.
- Managed efficient monthly AR processes across two practices.
- Fixed coding errors for reprocessing.
- Reached out to payers for clarification on payments.
- Experience with and understanding of ICD-10 and CPT coding- including modifiers
- Adept at utilizing Excel for various tasks.
Education
Bachelor of Science - Natural Sciences
California State University
Los Angeles, CA07.2022
High School Diploma -
Patterson High School
Patterson, CA07.2017
Skills
- BLS certified
- Microsoft excel
- ICD-10 and for coding
- Medical terminology
- Data Entry
- BCBS, HPN, Medicare/medicaid, UHC
- Clerical Experience
- Documentation Review
Certification
Dean’s List Certificate March 2019 Grade point average of 3.6 or higher Certifications and Licenses Dean’s List Certificate March 2020 Earned a 3.6 or higher as a natural science major BLS Certification CPR Certification AHA Certification EKG Certification
Achievements
I am proud to have earned my American Hospital Association certificate, which reflects my commitment to professional growth and expertise in the healthcare industry. Amongst other accomplishments, such as CPR and EKG certifications, this prestigious certification has equipped me with a comprehensive understanding of healthcare operations, regulatory compliance, and patient-centered care, allowing me to deliver exceptional service and contribute to the success of healthcare organizations.
Skills
- Anatomy Knowledge
- Physiology Knowledge
- Medical Billing
- Customer Satisfaction
Timeline
Accounts Receivable and Coding
Comprehensive Eye Care
02.2023 - Current
Finance Assistant
Cadillac Of Las Vegas
08.2022 - 02.2023
Medical Records Clerk/ Check Out
New Eyes
01.2022 - 08.2022
Front Desk Receptionist/ Host
Dave & Buster's
06.2021 - 09.2021
Event Planner
Mt. Sinai Baptist Church
02.2019 - 07.2020
Marketing Coordinator
Mt. Sinai Baptist Church
11.2018 - 03.2020
Bachelor of Science - Natural Sciences
California State University
High School Diploma -
Patterson High School