Jaylah James
Atlanta,GA
Summary
Resourceful professional with over four years of experience in customer service, sales, and office coordination. Skilled in communication, organization, and supporting individuals with diverse needs. Experienced in managing multiple responsibilities, assisting customers and clients, and maintaining professional environments. Currently pursuing an Associate of Arts degree at Georgia Military College with strong interpersonal and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Representative
Boost Mobile
Riverdale, GA
01.2023 - 12.2025
- Assisted Customers in selecting mobile devices and service plans based on their needs.
- Processed transactions using POS systems and handle cash register operations.
- Maintained inventory and restocked merchandise.
Patient Care Coordinator
Upstream Rehabilitation
Atlanta, GA
03.2024 - 03.2025
- Coordinated patient scheduling and managed appointment logistics to optimize clinic workflow.
- Facilitated communication between patients, healthcare providers, and insurance companies to ensure efficient care delivery.
- Monitored patient progress and maintained accurate records in electronic health systems to support clinical staff.
- Developed and implemented patient education materials to enhance understanding of treatment plans and procedures.
Team Member
Papa Johns
Atlanta, GA
05.2021 - 07.2022
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels to ensure product availability and minimize waste.
- Delivered exceptional customer service by efficiently handling orders and resolving issues.
- Collaborated with team to maintain cleanliness and organization in the kitchen and dining areas.
Education
Associate of Arts - Middle School Education
Georgia Military College
Distance Learning07-2026
High School Diploma -
D.M Therrell High School
Atlanta, GA05-2022
Skills
- Communication
- Organization
- Time Management
- Customer Service
- Computer Skills
- Problem Solving
- Cash Handling and POS Systems
- Team Collaboration
Timeline
Patient Care Coordinator
Upstream Rehabilitation
03.2024 - 03.2025
Sales Representative
Boost Mobile
01.2023 - 12.2025
Team Member
Papa Johns
05.2021 - 07.2022
Associate of Arts - Middle School Education
Georgia Military College
High School Diploma -
D.M Therrell High School