Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Cashier

Jaylah Pennington

Shreveport,LA

Summary

Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved high repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Very knowledgeable with HIPPA and insurance verification.

Overview

5
5
years of professional experience

Work History

Cashier

Dollar Mania Beauty Supply
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Patient Access Representative

Oschner LSU Health
10.2021 - 03.2023
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.

Online Grocery Associate

Walmart
04.2021 - 09.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.

Cashier /Stocker

Family Dollar
04.2020 - 07.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Undergrad - Nursing

LSUS
Shreveport, LA

High School Diploma -

Southwood High School
Shreveport, LA
07.2020

Skills

  • Care Plan Recommendations
  • 50 WPM Typing Speed
  • Eligibility Determinations
  • Electronic Health Records Systems
  • Patient Rights
  • Inventory Management
  • Cash Drawer Management
  • Customer Retention
  • Guest Satisfaction

Additional Information

Clinical hours

-geriatrics

-med surg

-medical terminology

Timeline

Cashier

Dollar Mania Beauty Supply
05.2023 - Current

Patient Access Representative

Oschner LSU Health
10.2021 - 03.2023

Online Grocery Associate

Walmart
04.2021 - 09.2021

Cashier /Stocker

Family Dollar
04.2020 - 07.2020

High School Diploma -

Southwood High School

Undergrad - Nursing

LSUS

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Jaylah Pennington