Jaylah Singleton
Fort Lauderdale,FL
Summary
Experienced front desk receptionist with a strong track record of dependability and courtesy, backed by three years of professional experience. Excellent administrative, customer service, and financial management skills. Well-versed in hospitality operations and regulations. Consistently demonstrate ability to foster guest satisfaction. Known for organizational skills and adaptability. Thrive in fast-paced, high-stress environments.
Supportive Classroom Assistant known for maintaining high productivity and efficiently completing tasks. Skilled in classroom management, educational support, and student engagement. Excel at communication, patience, and adaptability, ensuring positive learning environments and fostering strong relationships with students and teachers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Classroom Assistant
The faith center
Sunrise, Florida
01.2024 - Current
- Assisted in creating lesson plans and activities for students.
- Organized classroom materials, such as books, art supplies, and other resources.
- Supervised student behavior while they were working on assignments or during break times.
- Provided individual support to students with special needs or disabilities.
- Attended weekly staff meetings to discuss upcoming projects and curriculum objectives.
- Distributed handouts and materials to students before class started.
- Created visuals aids, such as posters or charts, that could be used by the teacher during lessons.
- Maintained a safe environment inside and outside of classrooms at all times.
- Maintained focused, inclusive and supportive learning environments.
CASHIER
Home Depot
Davie
03.2022 - 05.2024
- Handled payment processing and provided customers with receipts and proper bills and change
- Delivered high level of customer service to patrons using active listening and engagement skills.
FRONT DESK RECEPTIONIST
First Service Residential
Fort Lauderdale
01.2023 - 08.2023
- Scheduled space or equipment for special programs, meetings and conferences
- Coordinated pick-up and delivery of express mail services.
FRONT DESK AGENT
The Westin Hotel
Fort Lauderdale
04.2021 - 12.2021
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
CASHIER TEAM LEAD
Tropical Smoothie
Davie
03.2020 - 11.2020
- Answered customer questions and provided store information
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Education
High School Diploma -
Nova High School
Davie, FL06.2020
Some College (No Degree) -
Bethune - Cookman University
Daytona Beach, FLSkills
- Customer Service (Expert)
- Documentation
- Reporting
- Prioritization
- Time Management
- Customer Complaint Resolution
- Microsoft Office
- Call Answering
- Call Routing
- Positive Attitude
- Energetic
- Visitor Relations
- Customer Relations
- Verbal Communication
- Written Communication
- Attention to Detail
- Reliable
- Punctual
- Courteous
- Professional
- Appointment Scheduling
- Email Etiquette
- Telephone Etiquette
- Team Collaboration
- Customer Interaction
- Multitasking
- Problem-solving
- Organizational Skills
- Guest Services
- Incident Reporting
- Teacher Support
- Educational Support
- Emotional Support
- Teacher Assistance
Certification
Resident Insurance License, l 0440 - CUSTOMER REPRESENTATIVE
Timeline
Classroom Assistant
The faith center
01.2024 - Current
FRONT DESK RECEPTIONIST
First Service Residential
01.2023 - 08.2023
CASHIER
Home Depot
03.2022 - 05.2024
FRONT DESK AGENT
The Westin Hotel
04.2021 - 12.2021
CASHIER TEAM LEAD
Tropical Smoothie
03.2020 - 11.2020
High School Diploma -
Nova High School
Some College (No Degree) -
Bethune - Cookman University