JAYLAN FORD
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
CTF Illinois
10.2023 - 01.2024
- To assist elderly/disabled with day-to-day activities which includes showering/bathing, feeding, or making food for residents, putting them to
- Assisting with lifting residents using manual or automatic lift Cleaning bathrooms in residents’ home Cleaning dishes, taking out trash, sweeping
- One on one supervision with resident Picking residents up from their jobs using company vans or taking them out if requested
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within residence.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Addressed emergency situations calmly and effectively, prioritizing safety of both clients and staff members involved.
Order Fulfillment Associate
Home Depot
08.2021 - 07.2023
- To fulfill orders by picking items that customer or contracting company purchases
- Customer service- helping customers find items that are looking to purchase, calling customers about refunding them if items are not in stock, sending orders to other home depot stores to fulfill if store is out of stock
- Reduced order processing time by consistently maintaining clean and organized workspace.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Selected and filled orders from stock to fulfill customer requirements.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Attraction Attendant
Navy Pier
05.2017 - 06.2017
- Operated equipment that started and shut down rides Inspected equipment to detect wear and tear Collected tickets or money for rides Explained safety procedures to riders and enforced all safety regulations and stayed current with safety rules and procedures
- Aided patrons entering and exiting rides
- Latched passengers in securely by pulling down safety bars, buckling seat belts, and securing harnesses.
- Provided exceptional customer service, resolving guest issues promptly and professionally.
- Collaborated with team members to maintain overall efficiency and productivity during high-traffic periods.
- Managed crowd control effectively, ensuring pleasant experience for all guests visiting attraction.
- Conducted regular inspections of attractions to ensure compliance with safety guidelines and regulations.
- Participated in ongoing training programs to stay updated on industry standards, new attractions, and company policies.
- Enhanced guest satisfaction by providing friendly and efficient service at all times.
Stock Clerk/ Bagger/ Cashier
WIC Center
06.2016 - 08.2016
- Offered assistance with cashiering, cart runs, and bagging
- Ensured stock rotation to achieve proficient fresh merchandise
- Offers proficient, on time and approachable customer service
- Consistently lifted materials weighing as much as 50 pounds.
- Stocked shelves and displays 5 days per week to maintain active inventory.
Education
Associate of Arts -
Olive Harvey College
Chicago12.2024
Skills
- Good telephone and communication skills
- Reliable, hardworking, and trustworthy
- Responsible, punctual and task oriented
- Work well as team player as well as Independently
- Direct Patient Care
- Patient Management
- Personal Hygiene Assistance
Timeline
Direct Support Professional
CTF Illinois
10.2023 - 01.2024
Order Fulfillment Associate
Home Depot
08.2021 - 07.2023
Attraction Attendant
Navy Pier
05.2017 - 06.2017
Stock Clerk/ Bagger/ Cashier
WIC Center
06.2016 - 08.2016
Associate of Arts -
Olive Harvey College
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