Jaylan Long
Port Saint Lucie
Summary
Motivated and detail-oriented professional with a strong customer service background and foundational understanding of cybersecurity principles. Seeking a position to leverage passion for technology and commitment to learning while contributing to organizational security and integrity in a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart
03.2023 - Current
- - Assisted customers with locating products and resolving issues to ensure a positive shopping experience.
- - Handled inquiries, processed returns, and maintained store cleanliness and organization.
- - Ensured accurate and timely support for online order pickup and general customer needs.
- - Maintained knowledge of current promotions and store policies to support customer satisfaction.
Cashier/Customer Service Associate
Home Depot
09.2022 - 04.2023
- - Worked as a cart associate and cashier, assisting customers with loading and unloading items, managing carts, and ensuring a clean parking lot.
- - Delivered efficient customer service at checkout and processed transactions accurately.
Education
Associate of Arts (A.A.) - Management Information Systems
Florida State College At Jacksonville
05.2026
High School -
Oakleaf High School
05.2023
Skills
- - Programming languages
- - Back-end/front-end frameworks
- - Database management
- - Version control systems
- - NLP (Natural Language Processing)
- - Data manipulation
Timeline
Customer Service Associate
Walmart
03.2023 - Current
Cashier/Customer Service Associate
Home Depot
09.2022 - 04.2023
Associate of Arts (A.A.) - Management Information Systems
Florida State College At Jacksonville
High School -
Oakleaf High School