Jaylee Matthews
Fort Worth,Texas
Summary
Skilled in public speaking and collaboration, I consistently delivered under pressure, showcasing adaptability and a commitment to excellence. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Waitress
Peacocks
04.2023 - 08.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Sports Broadcaster
Stephenville Sports Radio
09.2023 - 05.2024
- Reported athletic events and programs to provide interesting sports stories.
- Conducted interviews and collected information, pictures, videos and sound from various sporting events.
- Updated website homepage and social media accounts with key moments and statistics of games.
- Promoted inclusive sports coverage by shedding light on underrepresented athletes or lesser-known competitive events.
- Collaborated with production team to create visually appealing graphics and animations for on-air segments.
- Increased audience engagement by maintaining an active social media presence and interacting with viewers online.
- Covered a wide range of sports events, including professional leagues, college games, and local competitions.
- Reported sports stories for publication or broadcast by describing background and details of each event.
Education
Tarleton State University
Stephenville, TX 08.2022 - 05.2025
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Strong Communication Skills
- Public speaking expertise
- Multimedia journalism background
Timeline
Sports Broadcaster
Stephenville Sports Radio
09.2023 - 05.2024
Waitress
Peacocks
04.2023 - 08.2025
Tarleton State University
08.2022 - 05.2025
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