- I enjoy helping others and giving back to the community
- Gym Workouts
- Volunteer Work
- Passionate about balancing physical health with mental and emotional wellness
Jayleigh Baumgarten
East Lansing
Summary
Dedicated hospitality professional with strong customer service skills and a passion for creating positive guest experiences. Known for reliability, multitasking, and maintaining a clean, welcoming environment. Experienced in working with diverse guests, handling fast-paced settings, and contributing to smooth daily operations through organization and teamwork.
Overview
3
3
years of professional experience
Work History
Cook
Cabana Blue Lakefront Sports Bar & Grill
06.2023 - Current
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
- Collaborated with front-of-house team to deliver timely service and improve customer satisfaction.
- Ensured cleanliness and organization of workstations, maintaining high standards of hygiene throughout the kitchen.
- Resolved customer complaints regarding food quality swiftly, enhancing overall dining experience.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Food Runner
Cabana Blue Lakefront Sports Bar & Grill
05.2023 - Current
- Delivered food orders promptly to enhance customer satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely service and accurate order fulfillment.
- Communicated effectively with servers to update on order statuses and guest needs.
- Implemented feedback mechanisms to improve team performance and service quality.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
Host
Cabana Blue Lakefront Sports Bar & Grill
05.2023 - Current
- Welcomed and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system to optimize table turnover and minimize wait times.
- Collaborated with servers and kitchen staff to coordinate timely food delivery.
- Trained new hosts on customer service standards and operational procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Busser/Dishwasher
Bucks Diner
09.2022 - 05.2023
- Supported dining area cleanliness by promptly clearing tables and resetting for new guests.
- Assisted waitstaff in delivering food and beverages, enhancing customer service efficiency.
- Maintained organized supply areas to ensure quick access to utensils and dining materials.
- Monitored dining area for guest needs, proactively addressing issues to improve satisfaction.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Algonac Jr/Sr High School
Algonac, MI12-2028
Skills
- Customer service
- Cooking
- Multitasking and organization
- Hospitality and service industry background
- Performance improvement
- Hospitality service expertise
- Cleaning and organization
- Food handling
Interests
Timeline
Cook
Cabana Blue Lakefront Sports Bar & Grill
06.2023 - Current
Food Runner
Cabana Blue Lakefront Sports Bar & Grill
05.2023 - Current
Host
Cabana Blue Lakefront Sports Bar & Grill
05.2023 - Current
Busser/Dishwasher
Bucks Diner
09.2022 - 05.2023
High School Diploma -
Algonac Jr/Sr High School