JAYLEIGH PAYNE
Grafton,US
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. I have a Bachelor's in Forensic Science from Fairmont State University and have experience in a professional toxicology laboratory from working at the WV Office of the Chief Medical Examiner during my senior year internship. Eager to further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Digital Shopper
Walmart
Grafton, WV
12.2025 - Current
- Works with digital team to process orders in under 2.5 hours.
- Picks, organizes, stages, and dispenses numerous orders as needed.
- Has an average pick-rate of 130 items/hour (store target is 100 picks/hour), further increasing the average pick rate of all digital associates.
- Quickly gathers items for digital orders while helping and answering questions from customers while on the sales floor.
Barista
Elior North America
Fairmont, WV
08.2024 - 12.2025
- Demonstrates ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Welcomes customers and answers questions regarding menu items and preparation methods.
- Provides exceptional customer service by anticipating customer needs before they arise.
- Operates cash registers and handles cash and card transactions.
- Works collaboratively with coworkers to complete tasks.
- Supervised daily operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored new baristas on beverage preparation and customer service standards.
Toxicology Intern
Office of the Chief Medical Examiner
Charleston, WV
05.2024 - 07.2024
- Handled human biological samples.
- Cleaned, measured (mass/volume), and labeled human biological samples.
- Research project on the Prevalence of Novel Psychoactive Substances on Blood Toxicology Reports from the First Quarter of 2024.
- Sought opportunities to learn new skills and tackle challenging tasks.
- Shadowed forensic analysts when they were doing tasks that I did not have clearance to perform.
Cashier/Self Checkout Host
Walmart
Grafton, WV
05.2023 - 01.2024
- Provided product information and resolved concerns to assist customers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Operated cash register and accurately processed payments.
- Utilized problem solving skills to effectively handle difficult situations.
- Kept work area clean, organized and free of clutter at all times.
- Offered assistance to customers in locating desired items.
- Monitored customer traffic and proactively addressed potential issues.
- Monitored self-checkout stations to assist customers and resolve register problems.
- Delivered customer service by greeting customers and answering any store inquiries.
Education
Bachelor of Science - Forensic Science
Fairmont State University
Fairmont, WV, US05-2025
Skills
- Friendly and outgoing
- Adaptive, resourceful, and creative
- Teamwork and Collaboration
- Attention to Detail
- Cleanliness and organization
- Strong work ethic
- Spreadsheet management
- Active listener
- Professional Demeanor
- Adaptability
Certification
Citi Training Completion
Timeline
Digital Shopper
Walmart
12.2025 - Current
Barista
Elior North America
08.2024 - 12.2025
Toxicology Intern
Office of the Chief Medical Examiner
05.2024 - 07.2024
Cashier/Self Checkout Host
Walmart
05.2023 - 01.2024
Bachelor of Science - Forensic Science
Fairmont State University
AWARDS
- July 2023 Walmart Associate of the Month