Jaylen Hairston
Las Vegas
Summary
Results-driven Digital Shopper recognized for exceptional attention to detail and time management. Proven ability to assist customers with product selections and resolve online shopping issues, ready to contribute to improved customer engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Digital Shopper
Walmart
Las Vegas
03.2023 - Current
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Provided assistance with online shopping issues to ensure a seamless customer experience.
- Completed pickup and shopping orders for customers within local area.
- Scanned items when pulling from shelves to update system stock information.
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers with product selections and inquiries during shopping experiences.
- Maintained updated knowledge of store promotions and product availability.
- Participated in team meetings to discuss strategies for improved customer engagement.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Asked store associates for help locating missing products.
- Offered virtual shopping consultations for clients unable to meet in person.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
Education
High School Diploma -
Susan B. Coombs Intermediate
Banning, CA01-2023
Skills
- Customer engagement
- Product knowledge
- E-commerce platforms
- Inventory management
- Time management
- Customer service
- Order fulfillment
- Problem solving
- Communication skills
- Maintenance duties
- Salesfloor maintenance
- Food safety
- Attention to detail
- Stock management
- Friendly, positive attitude
- Self-Directed
- Training & Development
- Team building
- Organization
- Product recommendations
- Online shopping support
- Effective communication
- Active listening
- Critical thinking
- Maintenance & repair
Timeline
Digital Shopper
Walmart
03.2023 - Current
High School Diploma -
Susan B. Coombs Intermediate