Jaylen Harden
Austin,TX
Summary
Results-generating and driven professional who combines excellent interpersonal skills and a passion for delivering
solutions to fulfill customer needs. Excels in evaluating customer requirements and delivering solutions to complex
problems. Savvy professional with the talent to solidify relationships and increase client satisfaction.
Overview
6
6
years of professional experience
Work History
Senior Sales Representative
Penske Truck Leasing
Austin, TX
02.2024 - Current
- Managed customer product line for Penske from San Marcos - Hillsboro, TX, overseeing 27 agents renting Penske from their location.
- Built and maintained positive relationships with agent customers.
- Trained and advertised agents in their respective markets to meet company standards.
- Conducted regular audits of inventory levels and reconciled agents weekly.
Manager
Amazon
Round Rock , TX
12.2020 - 02.2023
- Managed over 60 employees and a fleet of over 40 trucks.
- Coached and motivated the team, while driving up sales.
- Evaluated systems and procedures, identifying and implementing improvements.
- Assigned and delegated tasks and responsibilities to departmental employees.
Management Trainee
Enterprise Car Rental
Austin, TX
04.2018 - 11.2019
- Promote and sell company services and products.
- Implement marketing strategies to increase business.
- Support administrative tasks related to sales, such as documentation and reporting.
- Participated in training programs to enhance sales skills and product knowledge.
- Worked collaboratively with team members to achieve common goals.
Education
Associate of Arts -
Texas Southern University
Houston, TXSkills
- Relationship building and networking
- upselling and cross-selling techniques
- Territory management and target achievements
- Sales training and development
- Negotiation and persuasion skills
- Decision-making
- Data-Driven insight
- Leadership Coaching & Mentoring
- Risk Mitigation
Accomplishments
- Fastest to get promoted in the Austin district without an assigned manager.
- Accelerated revenue and profit growth by 26% in 1 month through the implementation of organic sales strategies (e.g. cold calling)
and an unparalleled dedication to adhere to customer needs and requests. - Navigated a fast-paced environment while having a laser-like focus to ensure customer delight remained high,
assisting with tactical day-to-day needs and building long-term strategic partnerships with Business owners. - In my first month of relocation. I drove Branch revenue up 18% by implementing soft sales skills and saving the company over 72% in labor cost due to managing what to spend branch rental finances on.
- Officiated State Boys and Girls basketball in Bee Cave, Texas
Timeline
Senior Sales Representative
Penske Truck Leasing
02.2024 - Current
Manager
Amazon
12.2020 - 02.2023
Management Trainee
Enterprise Car Rental
04.2018 - 11.2019
Associate of Arts -
Texas Southern University