Jaylen Shepard
Fort Mitchell,AL
Summary
Compassionate Pet Counselor with background in providing guidance to pet owners on animal care, behavior and training. Skilled at building trustful relationships with animals, understanding unique pet needs and effectively communicating with customers. Strengths include patience, empathy, resilience, and ability to handle stressful situations calmly. Previous work has consistently resulted in happier pets and satisfied clients due to tailored advice and support provided.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pet Counselor
Petland
Columbus, GA
08.2023 - Current
- Instructed pet owners on proper care techniques for their pets.
- Assisted pet owners in selecting the best type of food and supplies for their pets.
- Provided advice to pet owners on how to properly train their pets.
- Educated clients about responsible pet ownership and preventive health care.
- Helped visitors to select and adopt appropriate animals based upon needs and requirements.
- Played with dogs and cats to maintain socialization and reduce stress.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered excellent service to pet owners to drive repeat business.
Stocker
Spirit Halloween LLC
Columbus, GA
10.2023 - 10.2024
- Arranged merchandise in an attractive manner to promote sales.
- Stocked shelves with newly arrived products.
- Inspected stock for damage or defects and reported issues to management.
- Provided customer service by answering questions about product location, price and availability.
- Lifted materials of varied weights on regular basis.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
GED -
Wallace State Community College - Hanceville
Hanceville, AL08-2024
GED -
Mississippi Youth Challenge
Shelby, AL08-2022
Skills
- Customer Service
- Pet Owner Advisory
- Policy and Procedure Explanations
- Verbal and Written Communication
- Teamwork and Collaboration
- Pet Food and Supply Sales
- Dependable and Responsible
- Customer Communication
- Housekeeping Duties
- Problem-Solving
- Human and Animal Safety
Certification
- CPR certification
- First Aid certification
Reference
- Cadre SFC Wallace 601-558-2297 , Captain McArn (teacher) 601-558-2213, Mrs. Norwood (counselor) 601-558-2374
Accomplishments
- 2013 Junior Olympic competitor
Timeline
Stocker
Spirit Halloween LLC
10.2023 - 10.2024
Pet Counselor
Petland
08.2023 - Current
GED -
Wallace State Community College - Hanceville
GED -
Mississippi Youth Challenge