Jayli James
Acworth,GA
Summary
Client-focused professional with 8+ years of experience enhancing customer satisfaction and fostering long-term engagement.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Community Associate II
Regus
Atlanta, GA
06.2025 - Current
- Client & Vendor Event Coordinator — Acted as the primary client point of contact for No18's event offerings.
- Venue Tours — Delivered tailored walkthroughs of all event spaces, highlighting layout options, amenities, and capacity based on client needs.
- Operations Support — Collaborated with the operations team to assist clients with event setup.
- Client Intake Coordination — Scheduled initial client meetings.
- Agreement & Policy Review — Reviewed key contract terms for hosting an event in Buckhead Village and with Regus.
- Community Outreach — Built partnerships with neighboring Buckhead Village businesses to expand service offerings.
Guest Services/Upgrader
LiveNation
Atlanta, GA
04.2023 - Current
- Venue Operations Support — Assisted with operational setup for a wide range of corporate events and concerts.
- Corporate Event Liaison — Served as the communication link between the venue's event manager and corporate event staff.
- High-Volume Event Experience — Contributed to the successful execution of 200+ concerts and corporate events.
- Interactive Guest Engagement — Enhanced event experiences by providing interactive keepsakes.
- Attendee Issue Resolution — Resolved attendee inquiries and complaints with professionalism.
Smaland Co-Worker
IKEA
Atlanta, GA
08.2024 - 05.2025
- Weekly Event Production — Supported the setup and flow of IKEA's weekly in-store events.
- Event Concept Brainstorming — Collaborated with the event manager to imagine event concepts.
- Pilot Event Launch — Selected and executed each new event concept, helping boost guest engagement.
- Seasonal Children's Programming — Developed seasonal themed activities within Småland.
- Marketing Collaboration — Partnered with the graphic design team to produce branded marketing materials that promoted upcoming events.
Beauty Advisor
Sephora
Marietta, GA
11.2023 - 06.2025
- Beauty Insider Growth — Drove a 13% increase in Beauty Insider sign-ups.
- Personalized Product Guidance — Consulted with clients to understand their desired look and provided tailored recommendations based on skin type, tone, and occasion.
- Trend & Product Knowledge — Stayed current on emerging makeup trends, new product launches, and application techniques.
- Client Relationship Building — Built strong client relationships that led to increased loyalty.
Style Consultant
Target
Acworth, GA
11.2018 - 05.2022
- Visual Merchandising — Executed seasonal floor moves and display updates.
- Cross-Department Training — Trained new team members in Style, Fulfillment, and Electronics.
- Inventory Accuracy — Conducted RFID scans and system audits to maintain accurate inventory counts and minimize stock discrepancies.
- Sales Impact — Increased Girls Accessories sales by 15% by maintaining organized, appealing displays that encouraged customer engagement.
- Market‑Aligned Merchandising — Collaborated with store managers to tailor merchandising strategies to local market needs and customer behavior.
Education
Associate of Arts - Film Studies, Digital Entertainment
Georgia Highlands College
Cartersville, GA05-2023
Skills
- Event Planning
- Vendor Coordination
- Budget Oversight
- Event Promotion
- Adobe Creative Cloud
- Client Communication
- Community Engagement
- Digital Marketing Tools
- Time Management
- Problem Solving
Certification
Sales and CRM Certificate
Salesforce
Issued Jun 2026
Credential ID MJZ3BQAVW4HC
AID/CPR/AED Certification
Issued March 2025
Timeline
Community Associate II
Regus
06.2025 - Current
Smaland Co-Worker
IKEA
08.2024 - 05.2025
Beauty Advisor
Sephora
11.2023 - 06.2025
Guest Services/Upgrader
LiveNation
04.2023 - Current
Style Consultant
Target
11.2018 - 05.2022
Associate of Arts - Film Studies, Digital Entertainment
Georgia Highlands College
AWARDS
SkillsUSA National Competition 2017 - Silver in Marketing