JAYLIN BROWN
Byram,MS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Prime Care Nursing
Jackson, MS
07.2021 - Current
- Provided compassionate personal care and support to clients in daily living activities.
- Administered medications and monitored health conditions to ensure safety and well-being.
- Developed individualized care plans in collaboration with medical professionals and families.
- Trained and mentored new caregivers on best practices and client care standards.
Customer Service Representative
Conduent
Jackson, MS
07.2023 - 12.2024
- Assisted customers with product inquiries and order placements, ensuring a positive shopping experience.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed returns and exchanges efficiently, maintaining accurate records in the system.
- Collaborated with team members to enhance service delivery and streamline operations.
Front End Associate
Walmart
Madison, MS
09.2021 - 02.2022
- Assisted customers with product inquiries and resolved issues to enhance shopping experience.
- Collaborated with team members to optimize store layout for improved product visibility.
- Implemented best practices for merchandising, resulting in more organized displays and increased sales potential.
- Monitored store cleanliness and safety protocols to ensure compliance with company standards.
Education
Bachelor of Science - Nursing
University of Mississippi Medical Center
Jackson, MSAssociate of Science -
Hinds Community College
Raymond, MS05.2021
Skills
- Inventory management
- Team collaboration
- Workflow optimization
- Time management skills
- Data entry
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Multitasking and organization
- Personal hygiene assistance
- Meal preparation
- Compassionate care
- First aid and safety
Certification
- BLS 2024
- Welle Training 2026
Clinical experience
UMMC Adult ED
UMMC 4North
UMMC Neuro ICU shadowing
St Dominic 6South
UMMC Wiser
Mississippi State Hospital
Timeline
Customer Service Representative
Conduent
07.2023 - 12.2024
Front End Associate
Walmart
09.2021 - 02.2022
Caregiver
Prime Care Nursing
07.2021 - Current
Bachelor of Science - Nursing
University of Mississippi Medical Center
Associate of Science -
Hinds Community College