Jaylin Felix
Kissimmee,United States
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Bartender
NDM Hospitality
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Timeshare Sales Consultant
Club WYNDHAM
07.2024 - 10.2024
- Participated in onsite and webinar-based sales trainings and attended sales meetings.
- Collaborated with team members to achieve monthly sales targets.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
Front Desk Agent
IHG Hotels & Resorts
10.2023 - 06.2024
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
High School Diploma -
Ridge Community High School
Haines City, FL05.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Hospitality service expertise
- Alcohol awareness
Timeline
Bartender
NDM Hospitality
11.2024 - Current
Timeshare Sales Consultant
Club WYNDHAM
07.2024 - 10.2024
Front Desk Agent
IHG Hotels & Resorts
10.2023 - 06.2024
High School Diploma -
Ridge Community High School
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