Jaylon Alexander
Jackson,MS
Summary
Dynamic HR Specialist with proven expertise from the US Army in payroll processing and employee relations. Enhanced operational efficiency through strategic HR policy implementation and effective communication. Recognized for improving employee satisfaction and successfully navigating HR audits, showcasing strong analytical skills and a commitment to fostering a collaborative workplace culture.
Overview
2
2
years of professional experience
Work History
42A Human Resources Specialist
US Army
Jackson, MS
02.2025 - Current
- Managed payroll processing accurately and timely, ensuring employees received proper compensation for their work.
- Evaluated existing HR procedures and implemented improvements for increased efficiency in daily operations.
- Played a key role in the successful completion of HR audits, demonstrating comprehensive knowledge and adherence to established policies and procedures.
- Facilitated productive communication between employees and management, fostering a collaborative workplace culture.
- Enhanced employee satisfaction by efficiently addressing and resolving HR-related inquiries and concerns.
- Provided expert guidance on employee benefits, improving overall understanding and utilization of available resources.
Package Handler
UPS
Jackson, MS
07.2024 - 02.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Food Runner
Primos
Flowood, MS
11.2024 - 01.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Server
Applebee's Grill + Bar
Ridgeland, MS
01.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - HVAC
Hinds Community College
Raymond, MSGeneral Learning
Forest Hill High School
Jackson, MS05.2023
Skills
- HR policies implementation
- Employee relations
- Payroll processing
- Personnel management
- HR metrics analysis
Timeline
42A Human Resources Specialist
US Army
02.2025 - Current
Food Runner
Primos
11.2024 - 01.2025
Package Handler
UPS
07.2024 - 02.2025
Server
Applebee's Grill + Bar
01.2024 - 07.2024
No Degree - HVAC
Hinds Community College
General Learning
Forest Hill High School