Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jaylon Brown

Houston

Summary

Dynamic professional with extensive experience in customer service and security, notably at Walmart. Proven ability in incident reporting and threat management, enhancing safety and reducing loss. Recognized for superior customer service and effective staff management, consistently fostering a welcoming environment while ensuring operational excellence.

Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.

Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Slim Chickens
02.2023 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Trainer

Mc Donalds
11.2023 - 02.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Asset Protection Associate

Walmart
08.2024 - 02.2025


  • Controlled reduction of loss inventory by protecting company assets.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Wrote reports outlining activities and results.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.

Security Officer

Allied Univeral
03.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Gained computer skills, gained safety knowledge dealing with chemicals and plant safety.

Education

Ridge Point High School
Missouri City, TX

No Degree - Occupational Health And Safety

Houston Authority Safety Council
Pasadena, TX
03-2025

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Superior customer service
  • Emergency response
  • Access control
  • Complex Problem-solving
  • Relationship building and management
  • Staff management
  • Threat management

Accomplishments

  • Helped Walmart recover more than $500 by identifying and reporting internal theft.
  • Successfully completed two-week security training program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed Security Officer - 4months.
  • Safety Essentials Training - 4months.

Languages

English
Full Professional

Timeline

Security Officer

Allied Univeral
03.2025 - Current

Asset Protection Associate

Walmart
08.2024 - 02.2025

Crew Trainer

Mc Donalds
11.2023 - 02.2024

Cashier

Slim Chickens
02.2023 - 05.2023

Ridge Point High School

No Degree - Occupational Health And Safety

Houston Authority Safety Council