Jaylon Davis-Doss
Lebanon,TN
Summary
Bring good decision making, customer service skills. Able to work under pressure, to multi-task
Overview
9
9
years of professional experience
Work History
Inside Claims Adjuster
Trexis Insurance
Franklin, Tennessee
05.2022 - Current
- Reviewed and applied state laws and regulations to ensure compliance in claim handling.
- Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
- Performed additional duties as assigned by management.
- Analyzed and determined fault in auto accidents based on evidence and applicable laws.
- Initiated contact with insureds, claimants, witnesses and other relevant parties regarding facts pertaining to the case.
- Investigated, validated and resolved customer claims in a timely manner.
- Communicated decisions effectively both verbally and in writing.
- Reviewed documentation for accuracy and completeness of data prior to processing insurance claims.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Conducted interviews with insureds, claimants, witnesses and other relevant parties regarding facts pertaining to the case.
Assistant Store Manager
Speedway Gas Station
Mt. Juliet, TN
06.2022 - 05.2025
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Distribution Center Associate
Nike
Memphis, TN
07.2021 - 06.2022
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Tagged and stored product inventory in correct areas and locations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Labeled pallets with proper information for storage in correct locations within warehouse.
Guest Greeter
Raffertys
Cordova, TN
10.2018 - 06.2021
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
- Answered telephone to provide dining information and take party reservations.
- Offered above-and-beyond assistance to guests with limited mobility.
- Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Sales Associate
American Eagle
Cordova, TN
07.2018 - 08.2018
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built trusting relationships with customers by making personal connections.
- Answered customer questions, shared product knowledge and researched pricing and availability.
Front Counter Manager
Chick-Fil-A
Cordova, TN
09.2016 - 06.2018
- Oversaw food preparation, production and presentation according to quality standards.
- Collaborated with general manager to educate 30 employees on menu and procedural changes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
Germantown High School
01.2020
Skills
- Attention to Detail
- Staff Training
- Teamwork and Collaboration
- Data Entry
- Customer Service
- Microsoft Office
- Motivated Team Player
- Quick Learner
- Problem-Solving
- Time Management
Timeline
Assistant Store Manager
Speedway Gas Station
06.2022 - 05.2025
Inside Claims Adjuster
Trexis Insurance
05.2022 - Current
Distribution Center Associate
Nike
07.2021 - 06.2022
Guest Greeter
Raffertys
10.2018 - 06.2021
Sales Associate
American Eagle
07.2018 - 08.2018
Front Counter Manager
Chick-Fil-A
09.2016 - 06.2018
High School Diploma -
Germantown High School