Jaylon Maxie

• Consistently exceeded customer expectations by locating desired vehicles, providing detailed information on features, and offering transparent pricing and financing options
• Coordinated personalized vehicle deliveries and ensured a seamless customer experience
• Committed to offering lifetime exceptional service, fostering long-term relationships, and maintaining high levels of customer satisfaction.

Accomplishments

• Currently in the top 15% out of 500 sales associates
• Averaging 17 car sales a month, exceeding the quota by 170%
• Selected as an intern mentor, where I provided valuable guidance, support, and knowledge to summer interns, helping them navigate the industry and develop their skills
• Presidential Award Recipient 2023 & 2024- recognizes sales associates who sell 20 cars or more, 3-5 times in one calendar year, while meeting the customer satisfaction index
• Rookie of the Year Nominee in 2023- Nominated for being a top performer within my first year of sales out of 100 rookie sales associates
• Customer Satisfaction score over 98%
• Maintaining a 30% average of repeat and referral business over the course of 2 years

• Responsible for providing classroom instructions to students as outlined in the lesson plans
• Upholding a safe, orderly environment for students and taking all necessary and reasonable precautions to protect students, equipment, materials, and facilities.

• Responsible for ensuring high quality products are available for customers in the produce, deli, bakery, and meat department
• Prioritizing daily tasks that are assigned and using time management skills to make sure all tasks are completed by the end of the shift
• Executing organizational skills by managing the product in the backrooms and making sure they are in their proper location
• Executing people skills and quality customer service by assisting customers with any questions or concerns about the product or where to locate it
• Maintaining cleanliness in the backrooms and all fresh areas.