Summary
Overview
Work History
Education
Skills
Timeline
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Jaylon McBride

Dallas,TX

Summary

Passionate, analytical, and goals-driven professional with over 5 years experience in customer satisfaction roles. Successfully establishes relationships with customers and delivers exceedingly quality customer service. Agile, team-oriented individual with excellent communication and interpersonal skills. Motivated and enthusiastic about working in fast-paced, competitive environments. Ambitious, knowledgeable and quick thinking. Uses tact, diplomacy, and positive influencing communication to overcome objectives, and generate successful outcomes.

Overview

2
2
years of professional experience

Work History

Life Insurance Agent

PHP Agency Inc.
06.2023 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Attended continuing education courses and zoom meetings to gain additional insurance industry knowledge.
  • Calculated premiums and established payment methods for sales.

Barber Apprentice

Blade Craft Barber Academy
04.2023 - Current
  • Performed thorough client consultation before service, to assess personal style preferences and needs.
  • Distributed business cards, and utilized several social media platforms outside of the shop to generate new business.
  • Educated clients about products and self-maintenance for healthy hair, and skin based on needs and preferences.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Move Coordinator

Wildcat Movers
09.2022 - Current


  • Handled day-to-day shipping and receiving overseeing more than 200-4,000 cubic feet of inventory per move


  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Collected and recorded contact information of customers and potential customers in internal database.
  • Completed daily and weekly sales reporting using assigned tools.
  • Attained $70,000-$90,000+ in sales targets on weekly basis.
  • Initiated credit, debit, cash, and check transactions, after closing new sales leads and existing opportunities

Account Manager

Westway Promotions
05.2021 - 08.2021
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Participated in daily sales meetings and sales trainings.
  • Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of tech equipment over those of competition.

Education

BBA - Business Administration And Management

University of The Incarnate Word
San Antonio, TX
05.2020

Skills

  • Credit History Analysis
  • Policy Management
  • New Agent Training
  • Retail Shop Products
  • Scripted Call Control
  • Process Payments
  • Lead Generation
  • Strong Telephone Etiquette
  • Strong Communication and Interpersonal Skills
  • Sales Proficiency
  • Product Knowledge
  • Customer Satisfaction

Timeline

Life Insurance Agent

PHP Agency Inc.
06.2023 - Current

Barber Apprentice

Blade Craft Barber Academy
04.2023 - Current

Move Coordinator

Wildcat Movers
09.2022 - Current

Account Manager

Westway Promotions
05.2021 - 08.2021

BBA - Business Administration And Management

University of The Incarnate Word

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Jaylon McBride