Jaylyn Plumley
Tampa
Summary
CRM Specialist with hands-on experience building and automating client workflows using GoHighLevel. Adept at creating streamlined CRM processes from scratch, optimizing client follow-ups, and implementing automation strategies to enhance customer engagement. Currently developing CRM services for freelance clients and continuously expanding expertise in client relationship management.
Overview
1
1
year of professional experience
2015
2015
years of post-secondary education
Work History
Customer Relations Manager
Signed Sealed Delivered
Tampa
03.2025 - Current
- Managed customer inquiries and resolved issues promptly.
- Collaborated with team members to enhance customer service quality.
- Developed training materials for new staff on customer engagement practices.
Education
Wharton High School
Tampa, FLSkills
- Customer service
- Team collaboration
- Employee training
- Customer feedback analysis
- Effective Communication skills
Timeline
Customer Relations Manager
Signed Sealed Delivered
03.2025 - Current
Wharton High School