Open To Work
JAYLYN STEWART
Charleston,SC
Summary
A dedicated and compassionate customer service professional with a strong background in retail cashier operations, seeking a transition into the human services field. My experience has honed my exceptional interpersonal skills, active listening abilities, and genuine desire to support individuals in need. I am adept at providing empathetic assistance and building positive relationships, skills that I believe are transferable and valuable in the human services field.
Overview
10
10
years of professional experience
Work History
Housing Specialist
Housing Authority of The City of Charleston
Charleston, SC
07.2024 - 03.2025
- As a Housing Specialist, I was primarily responsible for conducting quarterly housekeeping inspections for over 200 units and apartments. I provided support at the front desk during the absence of the Office Administrator and acquired the skills necessary to perform move-in and move-out inspections and prepare scopes of work. Additionally, I managed my paperwork and ensured compliance with inspection timelines and court dates. My responsibilities included proficiency in two software systems: Yardi and Elite/Elysium. This showcases my technical proficiency and adaptability in learning new systems. Furthermore, I facilitated a monthly housekeeping class for residents in collaboration with other Housing Specialists. I cooperated closely with our Grounds Team to ensure the property was well-kept and debris-free. I was also involved in issuing trash charges to residents and diligently maintaining a log of their account status.
Front of Store Associate
Target
Charleston, SC
12.2021 - 07.2024
- I began my tenure at Target as a cashier. My responsibilities included processing transactions for guests, maintaining cleanliness in the front-end area, and assisting with drive-up services. Subsequently, I progressed to the guest service desk, processing returns and facilitating guest pick-up orders. Over time, I gained the trust of team leads and was entrusted with managing front-end operations in their absence. This role encompassed overseeing the break schedule, ensuring that all sections of the front end were adequately staffed, and maintaining a clean and organized environment by the end of each night. When I closed the store in the evenings, I conducted rounds to deactivate all registers and collect their cash.
Cash Office Associate
HomeGoods
Charleston, SC
10.2018 - 04.2023
- I participated in establishing a brand-new store and was present for the grand opening. My initial role was that of a cashier at the front of the store. When I was not operating the register, I contributed to the maintenance and organization of the sales floor by restocking shelves, arranging merchandise, and assisting customers. Subsequently, I transitioned to the cash office, where my responsibilities included reconciling cash registers from the previous business day and preparing funds for the upcoming business day to be allocated to the registers. Additionally, I organized deposits for the bank and issued money orders to ensure the store maintained sufficient funds.
Sales Associate
Victoria’s Secret
Charleston, SC
05.2018 - 06.2018
- I was employed in the front-end operations of the store, serving as a cashier. I received training on accurately assessing and assisting guests in finding the appropriate fit for bras. Additionally, I was responsible for ensuring that drawers containing underwear were adequately organized and folded when I was not attending the register. Before opening the store, I prioritized ensuring the premises were clean, including sweeping the floors, washing the windows, and dusting and wiping down clothing tables. I also encouraged guests to enroll in the rewards program during checkout.
Crew Member
Sonic Drive-In
Charleston, SC
06.2015 - 04.2018
- I began my tenure at the beverage station, preparing specialty drinks and desserts according to customer orders. Subsequently, I transitioned to the drive-thru window. I acquired skills in order packaging, ensuring that items were correctly allocated to the appropriate areas for drive-thru service, and carhops responsible for customer deliveries. Additionally, I received training as a carhop, wherein I delivered orders to customers who had placed their requests at the stalls.
Education
High School Diploma -
Charleston Charter School for Math and Science
Charleston, SC01.2017
Skills
- Organization
- Customer Service
- Time Management
- Multi-tasking skills
- Filing
- Data Entry
- Multi-line Phone
- Outlook
- Yardi
- Elite/Elysium
- Microsoft Office: Word, Excel
- Computer Skills
- Scopes
- Inspections: Move-in, Move-out
- Mitel Phone System
- Mail merge
- Affordable Housing Knowledge
Timeline
Housing Specialist
Housing Authority of The City of Charleston
07.2024 - 03.2025
Front of Store Associate
Target
12.2021 - 07.2024
Cash Office Associate
HomeGoods
10.2018 - 04.2023
Sales Associate
Victoria’s Secret
05.2018 - 06.2018
Crew Member
Sonic Drive-In
06.2015 - 04.2018
High School Diploma -
Charleston Charter School for Math and Science