Jaylyn White
Columbus,MS
Summary
Dynamic Supervisor with a proven track record at Showem Something Inc., excelling in training and mentoring teams to enhance productivity. Skilled in strategic planning and complex problem-solving, I implemented process improvements that significantly reduced downtime while delivering exceptional customer service and support. Committed to fostering a motivated and goal-oriented work environment.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Showem Something Inc.
Columbus, Ms
02.2020 - 01.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Monitored performance metrics to identify areas for development and optimization.
- Provided comprehensive support to customers regarding policy details and claims processing
- Resolved customer inquiries efficiently through active listening and problem-solving techniques
- Maintained accurate records of customer interactions using CRM software for improved service delivery
- Educated clients on coverage options, ensuring understanding of policy benefits and requirements
Education
GED -
Caledonia High School
Caledonia04-2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Affiliations
- Association of Information Technology Professionals
- Institute of Electrical and Electronics Engineers
- Lions Club
- American Marketing Association
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- High-Intensity Interval Training
Timeline
Supervisor
Showem Something Inc.
02.2020 - 01.2025
GED -
Caledonia High School